Lidl UK Reviews

Name: Lidl UK
Rating: 2.59

2.6 Rating 655 Reviews

38 %

of reviewers recommend Lidl UK

Company Reviews

Questions

Metrics

2.6

Based on 655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Lidl UK 2 star review on 15th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased two items with a label on stating 30% off at the Fazakerley store in Liverpool and yet again I have been charged full price what a rip off, I called customer services at 11:30 today 30minutes after my visit to the shop only to be told you have take a picture of the said items, then drive back to the store to get a refund. WHAT A POOR WAY to deal with a complaint. No more visits to Lidl we have Aldi just around the corner.”

Lidl UK 1 star review on 25th September 2022

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Posted 2 years ago

“Amazing supermarket, top quality and always have the freshest fruits and baked goods.”

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Posted 2 years ago

“In the past I typically spent about £70 a month in Lidl. However, the introduction of the £200 spend giving a £10 voucher tempted me to spend that much in store each month. I did & was happy. But now this voucher has been replaced by a £250 spend rewarded by 10% discount from the next shop there. It's simply too greedy & I shall revert to my previous £70 per month spend, taking the rest of my grocery spending elsewhere. A shame.”

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Posted 2 years ago

“I'm very happy I like it”

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Posted 2 years ago

“Good quality good choice very clean,get most of my weekly shopping in one place and saving money 💰”

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Posted 2 years ago

“Great shop,value for money. I've been shopping in their stores since they opened up in Attleborough, NR17 2JP they have improved so much”

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Posted 2 years ago

“Great prices and when you can save pounds not just pennies you’ve got to try them.”

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Posted 2 years ago

“Racism at checkout, Mainly by people of color, especially against others of color. The training of those staff is really racist. I hold postgraduate degrees, still almost every time they double check on me, not other white people. Check time and store CCTV: photos of receipts.”

Lidl UK 1 star review on 15th August 2022

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Posted 2 years ago

“It really good”

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Posted 2 years ago

“Lidl is a great store providing a large range of food and non food at great prices.”

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Posted 2 years ago

“Such great value for so little dosh… much needed”

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Posted 2 years ago

“Very cheap for shopping”

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Posted 2 years ago

“Shop here 3 times a week and prices are better than any other supermarket I use”

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Posted 2 years ago

“*ATTENTION* LIDL ON THE FIDDLE: If you have ever paid by card especially if you got CASH BACK; I employ you to scrutinise any bank transactions from all Lidl stores as they as they will often take payments from your account twice; the new Lidl on Woodhouse Lane, Wigan has only been open a matter of months & already they have scammed me on two occasions 🤷‍♀️I have asked for £50 cash back in addition to my purchases, so £50+ & last week I noticed the payment has been been taken x2 from my account, I returned to the store explaining to the manager who told me that nothing can be done in store but passed me a Lidl brochure telling me “there’s a phone number inside so I should ring that” I promptly made the call, customer Services were very courteous at that point, however I have since been in contact with customer services on a couple of occasions as I expected reimbursement before now, most recently was yesterday(01/08/2022) my call was picked-up by some nonentity called Vicky who from the get go was threatening to end the call even though I was only asking a question in a calm manner; my question being, how/why have these transactions happened…? To which Vicky said “I have already answered that question”; & what was your answer I asked…? Vicky replied “My answer was that I have no answer to that question” SO What TF did you answer the phone for.!?!”

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Posted 2 years ago

“Best Quality affordable price”

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Posted 2 years ago

“I see that the horrible manager Beth Grundy ( the lump of lard)is still employed by Lidl and hey ho guess what, staff saying she's on holiday again abroad ( apparently boyfriend paying again) this is the lump of lard who says she don't need to work 🤔 well motormouth why are you still at Lidl 🤔or is that your motormouth full of 💩”

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Posted 2 years ago

“Great selection of everything, from fresh produce to store cupboard essentials and all reasonably priced. The weekly coupons are great also, especially when trying to cut day to day spending.”

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Posted 2 years ago

“St Austell branch poorly stocked all round today( Saturday morning 23rd July 2022) few fresh vegetables ..maybe the consequence of Dover Port issues related to Brexit politics... I went to Aldi which had NO SHORTAGE of anything.. I’ll give Lidl ( im a truly devoted national enthusiast) a chance but I suspect something is going awray... I’m currently unimpressed and suspect political issues”

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Posted 2 years ago

“Always brilliant on pricing and app is a great help with money off coupons as well as bonus offers on monthly spends.”

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Posted 2 years ago

“Wide range of affordable groceries and household items. Hardware often warranties for 3 years. You can store digital receipts in their app automatically. With two clicks a receipt can be ‘starred’ so it’s easy to find if you need to claim.”

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Posted 2 years ago

Lidl UK is rated 2.6 based on 655 reviews