Lidl UK Reviews

Name: Lidl UK
Rating: 2.63

2.6 Rating 628 Reviews

39 %

of reviewers recommend Lidl UK

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Metrics

2.6

Based on 628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

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Lidl UK 1 star review on 11th November 2024

Anonymous

Lidl UK 1 star review on 30th October 2024

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LIDL is truly wonderful. Always introducing new great items and offering great customers services at all time. Five star!”

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Posted 6 years ago

“Friendly staff, great, fresh produce and a very quick shopping experience with limited stress!”

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Posted 7 years ago

“10/10 good service”

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Posted 7 years ago

“Great wine and bread selection! Excellent value for money just wish there was one a bit nearer to me....!”

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Posted 7 years ago

“Decent priced items with good quality standards”

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Posted 7 years ago

“Excellent quality on amazing prices. I also like the Diy products they introduce every now and then”

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Posted 7 years ago

“There company is very in trustworthy as they 'rob' people.Once I went to the self check out and I was due to pay £17.51.I put in £17.01 as I was 50 pence short my decision was to put in £20 in note so I would have £19.50 change. The machine did not except the money so I called a store assistant t help me. They did something on it and all the machine gave out ONLY £2.01(Note; Before this I put in £17.01 NOT £2.01)They took the money and moved me to another cashier and in the end giving me £4.50 of change. Once I explained the hole situation to the store manager, Amanda, and around 5 other store assistants and all they said to me was that they cannot do anything now so they would call next morning and give me back my £15 that got lost in the process. For the next 4 days nobody called me to deal with the issue. The next day I came there,i found the store manager once again to ask where is my money, she told me that they counted the money and there was no spare. So then when I asked her for her name she refused t give it to me took me to another manager. She told him about the situation and then just ran away behind a cash machine and was watching what was going on., and he told me TOO that there was no spare money. So once more I asked him for his name and he refused to give it to me, took of his ID card, hid it in his pocket and ran away too to where she was standing.SO IN THE END I NEEDED UP FAIRLY DISAPOINTED AS LILD IN SOME WAY STOLE MY MONEY AND WERE VERY RUDE BY JUST RUNNING OF TO SOMEWHERE AND NOT PROPELY EXLAINING TO ME WHAT HAPPEN.THIS IS EXTRIMELY UNREASONABLE OF THEM!!!!!!!”

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Posted 7 years ago

“Incredibly good prices/product quality”

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Posted 7 years ago

“I always love to do my food shopping in Lidl, great quality products and great price. Highly recommended.”

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Posted 7 years ago

“Had a problem with a pruner I bought, contacted them and within days a new part had arrived from the manufacturer.”

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Posted 7 years ago

“Very good value for money.”

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Posted 7 years ago

“We have a new Lidl store that has just opened. Its the first time i have shopped there and i am impressed. Prices are so much cheaper than the normal supermarkets. Which means we can eat better food for the same money. Only downside is the vegetables and fruit do not last very long. Otherwise i love it.”

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Posted 7 years ago

“A good range of products. However the lack of use by dates on some of the food products isn’t great.”

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Posted 7 years ago

“We have been shoppers in most of the main branded supermarkets and recently Tried Lidl, we were so Impressed that we now confident Lidl as our main Supermarket. The price of all the main staples are cheaper as is some choice items like a Free Range Chicken”

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Posted 7 years ago

“there is always fresh baked products and most of there brands are of a standard if not superior but in most cases of a better value to so called premium products”

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Posted 7 years ago

“Good cheerful staff, good prices and the tills are manned correctly to get you out fast.”

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Posted 7 years ago

“GOOD QUALITY AND REASONABLE PRICES”

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Posted 7 years ago

“They have a good selection of foods to suite everyone and a nice selection of gifts and clothing”

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Posted 7 years ago

“Nice clean stores with NO self service checkouts. Few if any items out of stock and friendly staff who DO NOT rush you. Something to learn then by the others. Well done. Oh, they also sell FOUR PLY toilet paper at a very good price.”

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Posted 7 years ago

“Good value for money”

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Posted 7 years ago

Lidl UK is rated 2.6 based on 628 reviews