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Lidl UK Reviews

2.6 Rating 628 Reviews
B
Happiness Grade
B

Customer Service - Good

75.86%
Industry Average
I shop at lidl in Prestonpans, East Lothian a few times a week and the customer service is excellent. You never have to queue for long. I would like to say a big thank you to two kind people on the Lidl team. They go way beyond the call of duty and are so pleasant and helpful. It makes my shopping trio to Lidl a pleasure. Thank you so much Catherine and Ryan and to everyone else at Lidl Prestonpans.
posted 3 months ago - Janice
Good customer service
posted 5 months ago - Charles Dliwayo
1782 store Rotherham, staff are always working hard to provide a great store,high stock levels and great customer service. Bakery is amazing and till responses are good.. Keith especially is awesome!
posted 7 months ago - James Mullins
I’ve had a brilliant experience with Lidl customer service after contacting them with a problem related to my parking fine. They have been swift and helpful and assisted with my problem, which I am grateful for.
posted 7 months ago - Anonymous
Lidl garden shredder motor seized during use. To be fair had done a lot of work. New replacement sent immediately. Outstanding customer service.
posted 1 year ago - Anonymous
Amazing customer service, Good products. Stock levels could be better, but i understand this is a supply chain issue.
posted 2 years ago - Marie Abery
Been shopping at Lidl in oswestry for long time now. Brilliant service and staff any problems soon sorted out.brill
posted 2 years ago - gerald butler
After having finished our shopping my wife requested the lady at the self service if she could kindly let her use the toilet to which she very happily refused and seemed to be enjoying the very moment.
posted 2 years ago - Anonymous
Friendly prices, good customer service and product availability at all time.
posted 3 years ago - Pius Olorunfemi
Excellent customer service from staff at bentilee lidl stoke on trent couldn't be happier about my shopping experience and I go every week
posted 3 years ago - Anonymous