Lidl UK Reviews

Name: Lidl UK
Rating: 2.59

2.6 Rating 655 Reviews

38 %

of reviewers recommend Lidl UK

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Metrics

2.6

Based on 655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Lidl UK 2 star review on 15th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The poppy seed filling is absolutely tasteless. The marzipan version is a much better option”

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Posted 2 years ago

“A bit a downgrade from previous voucher system, how do u expect people to spend £250 and then do a big shopping in 7 days to redeem %10 voucher. A bit stupid really.”

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Posted 2 years ago

“The Lidl in Whiteley has gone down hill since it first opened empty shelves never have what I usually buy there prices increasing the staff are not very helpful and the management there are not very approachable end up going to other supermarkets this branch needs a shake up hopefully you can get these issues sorted out”

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Posted 2 years ago

“Great value, excellent quality and brilliant staff. What’s not to like?”

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Posted 2 years ago

“I bought 6 de luxe mince pies expecting them to resemble the picture on the packet. I was wrong and so disappointed. Usually the products are great but these were awful! The pastry was dry and tasteless and the filling was meagre and dried /shrivelled. Very poor product I am returning them to the store for their comments.”

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Posted 2 years ago

“Bought the most sour disgusting oranges from Lidl today! These could pass as lemons! Lidl doesn’t care and sells this rubbish ! Why ? I believe because nobody wants to go through there returns procedures. Queue at the checkout then interrupt the checkout. And wait for a supervisor to approve the refund, with everyone watching and waiting! A deliberate ploy by Lidl so they hardly get returned fruit or veg. Shameful management tricks ?”

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Posted 2 years ago

“Way too many moldy foods. Had to tell staff that a whole pile of tomatoes was white from all the mold all over them leading to him taking the whole cart with him from the shop floor due to how bad it was. Almost all the packaged fruits also almost always have mold in them. Disappointing. Takes 10 mins just to find one box that doesn't.”

Lidl UK 1 star review on 5th November 2022

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Posted 2 years ago

“Cien facial wipes. Used to be the absolute best, beating the leading brands in my opinion . They had a fabulous texture that sort of gripped the skin to clean it. They’ve changed the fabric of the wipe (obviously to cut costs) feels like it’s disconnected from the skin, so to achieve contact to cleanse you have to rub really hard. I can honestly say it’s this product that made me shop at Lidl. Not buying again as has left my skin sore. No reason to go out of my way to shop there anymore.”

Lidl UK 1 star review on 31st October 2022

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Posted 2 years ago

“Won't be shopping at lidls again they have changed the lidls rewards system £250 to get 10% off your next shop which doesn't include alcohol over the road to aldi for us”

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Posted 2 years ago

“Fresh produce it ain't! You have to be ultra careful in what you select especially in the packaged goods where you cannot see through the wrapping. DON'T get me started on their new bonus scheme con if you can ever spend £250 in a month to be rewarded with having to spend more money to benefit. If you are over 60 go to Iceland on a Tuesday for their deals.”

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Posted 2 years ago

“2 steak & old peculiar pies. Brand Deluxe. There was nothing Deluxe about these pies but peculiar they are. 50% empty and 50% of the meat is lumps of fat and gristle. I would not recommend you try these pies. Unfortunately in the uk pie manufacturers see pies as a way of dumping fat and gristle and covering it in pastry. These are no Exception.”

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Posted 2 years ago

“Myself and a friend were at a Lidl store (Bentilee) at 9.45 this morning to get an Addis clothes dryer. Even though the store should not open till 10am it was already open. All the stock was gone. According to the staff they only had 5 in. What is the point of advertising if that is all there going to have in. I’m fuming!!!!”

Lidl UK 1 star review on 23rd October 2022

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Posted 2 years ago

“Just received by bonus for spending £150 at Lidl, a free W5 product , such was the amazing selection my flabber was gasted, how do they do this , They have stopped the loyalty bonus , oh and Sainsburys are cheaper now.”

Lidl UK 1 star review on 21st October 2022

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Posted 2 years ago

“excellent quality and price bul all my cycling gear and electrical equipment here with exceptional guarantee of 3years”

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Posted 2 years ago

“Very poor service regarding the Lidl Plus card by Kelly Weston Flavell today, She didnt have any Idea on how to use the Lidl Plus card or the Name of Lidl Store to enter into the App and I was not able to add on my points. She was very irritable with me as she said the Lidl Plus card was taking too much of her time.”

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Posted 2 years ago

“I'm allergic to seeds, pips so have to be careful what I eat. I always buy seedless red grapes the green produce too much acid in the stomach. Last weekend I took home my red seedless grapes to have with my morning porridge only to find seeds. I had to cut into my grapes and remove the seeds before I could use them. The odd one with seeds might be acceptable not a whole Punit. Didn't buy any this week.”

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Posted 2 years ago

“Brought a birch wood BBQ pulled pork today and was 1 lump of gristle”

Lidl UK 1 star review on 5th October 2022

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Posted 2 years ago

“The change from the £200 spend giving a £10 voucher to a £250 spend rewarded by 10% discount from the next shop just makes me feel cheated. At the till today we asked what 'The Product Coupon' was and they said it was a free W5 item so my wife dashed back around the shelves thinking a 40p bottle of bleach was better than nothing and there wasn't a single W5 product there. Lidl, you are taking your loyal customers for fools and it's not nice!”

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Posted 2 years ago

“Shelves are bare again. Even the very basics missing in Cheltenham Store.”

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Posted 2 years ago

“Love this LIDL … nicest staff (Teignmouth)and the best prices on loads of things .. love the burgers wine and the App saves loads onf money”

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Posted 2 years ago

Lidl UK is rated 2.6 based on 655 reviews