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MandM Direct Reviews

3.6 Rating 313 Reviews
D
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
I had subscribed to their annual express delivery as I was hoping to save money on delivery over the year but when I placed an order, I didn't get my delivery.
posted 1 month ago - Anonymous
Great service and delivery but the box was tatty and the shoes had minor imperfections but the shoes are so comfortable I will keep them
posted 3 months ago - James lindsey
Not notifying me when ordering is out for delivery and trying to then charge to re-deliver.
posted 6 months ago - Anonymous
Everi are a joke paid £7.99 for express delivery took 5 days to deliver missed fathers day gift no refund no apology disgusting service
posted 6 months ago - Anonymous
Great service and delivery but the box was tatty and the shoes had minor imperfections but the shoes are so comfortable I will keep them
posted 7 months ago - James lindsey
Price and delivery great....but just don't ever attempt to send anything back.....live is short and I cannot explain the hassle, stress and inconvenience of attempting to send anything back
posted 1 year ago - Mark
Ordered a bag and was just dumped on the path outside my property in the rain for over 7 hours and the company has been no help and now have the hassle of trying to get it returned to them using the same rubbish courier as that is the only option so pays for the courier to treat parcels with no respect as then they get payed twice for returning it as well All the company can suggest is to offer me free delivery on my next order when obviously there will not be another order after the hassle they have caused me so wouldn't buy from them again or recommend them to anyone
posted 1 year ago - Andymanch
Time and time again this delivery company has been voted worst busines in the UK but MandM still use them.
posted 2 years ago - Andrew
Awful company hide what you can and can't return in the product description and not in the return and delivery section and no phone number on website to speak to customer service and eventually when you do get through they treat you as if you're not important to them. Definitely won't shop again there.
posted 3 years ago - Guy Caton
worst company ive dealt with no idea where there deliveries are so slow to help seem to have no idea what express delivery is , told to wait i waited nothing nada ziltch , should of have goods yesterday but had to wait contacted them today customer service replied with we will contact you within 24hrs so while im waiting i have time to leave reviews in the hope no one else falls for the express delivery lie they cant do it look around at reviews
posted 3 years ago - sharon