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M&P Direct Reviews

1.8 Rating 35 Reviews
20 %
of reviewers recommend M&P Direct
1.8
Based on 35 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
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If I could give them a nil star rating it would be fair. They sold items that they didn't have in stock, then sent an incomplete order, which was useless as I wanted a full set. I returned the stuff that they sent me and they offered a refund for the goods returned, not the total amount that I paid as per original order. I am still waiting for the refund after 20 plus days of waiting. Deal with this company at your own peril and be preapred to be ripped off.
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Posted 3 years ago
Reviews About M&P Direct Logo M&P Direct Reviews 2,612 • Excellent 4.5 stars: Excellent 4.6 In the Motorcycle shop category Reviews Excellent 87% Great 5% Average 2% Poor 2% Bad 4% Filter by: All reviews service delivery price product company item time order part year ... Search reviews James Tittensor 8 reviews 1 star: Bad 13 hours ago I purchased a KTM Super Adventure S… I purchased a KTM Super Adventure S from M&P Swansea from salesman Chris Collins. The process was fantastic until I paid in full. Then the problems began. I would not recommend this company to anyone buying a motorbike. I am 60 year old & I believed I knew people. I was supplied a brand new motorcycle but not all the advertised extra's were fitted. I have tried to resolve the situation but M&P are not playing ball. I only want, to enjoy my bike with the advertised extras. Why can't M&P just do the right thing.
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Posted 4 years ago
Frustrating website
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Posted 5 years ago
Do not use items not in stock alternatives not in stock bad experience now waiting for refund
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Posted 5 years ago
The website doesn't show stock levels so you order on good faith. Email says you'll be updated with delivery date if no stock. I've waited 2 weeks and had to call to find out the status. A girl said she'd look into it and call back. I had to ring again and was fobbed off again. When saying the service was not great and argument ensued. I'll go back to wemoto who show stock, delivery is free and customer service is top notch
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Posted 5 years ago
Horrible service, made an order one week ago and they don't even dispatched yet. At weekends they don't give any information about the order they just answer if you want to buy by the phone and they don't answer emails, do not trust then.
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Posted 6 years ago
M&P Direct is rated 1.8 based on 35 reviews