Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.86

1.9 Rating 781 Reviews

17 %

of reviewers recommend Mcdonalds

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Metrics

1.9

Based on 781 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered food at McDonald’s Newton Aycliffe this lunchtime and couldn’t find any salt sachets. When I asked for some they said they had run out and hadn’t got any!!!! Can’t believe that a McDonalds restaurant can not provide salt for your meal! This brand is going down the pan!!!”

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Posted 1 month ago

“I ordered McDonald's last night. First of all i needed to wait like 20 min for my food at the drive through. And the we ordered 3 Chilli cheese tenders and didnt recieve jalapenos. We also ordered ×2 10 piece nuggets and only recieved one. I already phoned McDonald's Pretoria Northand im still waiting for feed back. Im getting impattient.”

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Posted 1 month ago

“Great food great staff. Been visiting for 10 months to Tallahassee fl Northside .Come here alot way better than Wendy's. Food always fresh. I'll wait for that. Wendy's not as fresh. They give adequate amount of sauces for my 8.29 meal. Place is clean.”

Mcdonalds 5 star review on 1st March 2025

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Posted 1 month ago

“I visited the McDonald's next to Boon Keng MRT (S330022) around 10:50 AM today to buy an ice cream for my child. Due to the crowd, I politely asked a tall Malay male staff member in charge if I could be prioritized since I was only ordering one ice cream. His response was a firm "no," delivered in a harsh and unfriendly tone. I complied and waited as instructed. While I understand the need to follow the queue during busy times, I am extremely disappointed by the lack of flexibility. I waited 30 minutes for a single ice cream. Even worse, my order number was already first in line, but the Malay staff member at the counter still ignored it until I reminded her. Her attitude was appalling—she glared at me with hostility when I raised the issue. Additionally, I observed the Malay male supervisor treating other customers differently, which further upset me. His service attitude was unacceptable for a management role—no smile, loud and rigid tone, and zero empathy. In contrast, staff at other McDonald's outlets often check on families with waiting children, especially for simple orders like ice cream. He can ask me why did I ask to get the ice cream first? Then I will let him know my child had just participated in a government-organized performance at the MRT station and was already exhausted and feeling hot. We just wanted to buy an ice cream and leave quickly. But the manager didn’t even bother to ask or understand the situation—he just immediately refused. I believe that, no matter what, he should have at least asked for the reason. That is the most basic level of good service. This was a terrible experience, and I will share this feedback on public platforms to highlight the poor service standards. Urgent staff training is needed to address such unprofessional behavior. Thank you for your attention. Additionally, I would like to know how such complaints are usually handled. At the end, when I asked him for a feedback form, he showed no good attitude at all. He simply responded in an assertive and almost dismissive manner, saying, "You can give feedback through the app," without any sense of professionalism or courtesy. If our feedback has no impact or isn’t taken seriously, then what is the point of having such a system in place?”

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Posted 1 month ago

“Have you ever waited 1 hour to collect your order? Yes, it happened to me. Waited for an hour till my queue number also gone but the order still haven't prepare!!!”

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Posted 1 month ago

“It just sucks over all, can’t even begin to describe it”

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Posted 1 month ago

“Food was cold greasy disgusting”

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Posted 1 month ago

“Hi I love ur chicken McGriddle very much I hope the item stays on menu”

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Posted 1 month ago

“My husband and I frequent McD for breakfast, once in a while lunch. This is the McD on 231 South in Crawfordsville, In. The service has become poor. The order are wrong 4 times out of 5. They have removed the napkins from eating area, the salt, pepper , and sugar Ice has not worked in one of the soda machines for at least 4 months. When we order breakfast, my husband ordered oatmeal. We ask daily for 2 sugars On the side. One would think it's not difficult to put sugar i the bag plus a spoon to eat with . Also I ask for salt and pepper for my egg sandwich which I never get. The French fries are cold and have been sitting in the box for what tastes like two days. Used to be a decent place. Pretty much sucks now when this happens on a daily basis. Rating for this McD is 0. Maybe send your help to McD in Lebanon to learn about good service.”

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Posted 1 month ago

“Service was very poor, I had a mobile order and was waiting on my food, when I went in to see what was taking so long, the crew was just standing around talking about there weekend plans and who they were going to be with. My food was just sitting there ready. When I asked how long it was sitting there they just giggled it off. Very very poor service.”

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Posted 1 month ago

“Morning or Evening staff here always gives Great customer service thank you guys!”

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Posted 1 month ago

“yum yum :)”

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Posted 1 month ago

“I asked for a cheese burger and only cheese and only cheese ana the patty they gave me a ham burger!!!!!!!!!!!!!!”

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Posted 1 month ago

“As long as you sponsor that racist angel Reece my family and neighbors will not eat there again.”

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Posted 1 month ago

“I leave in Melbourne, Victoria all the time l go to McDonald's with my kids , I have noticed that the Toilets are always filthy and smelly, unacceptable for this company to have these kid of toilets in these conditions at all times. The Managers of the store should check and be reasonable.”

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Posted 1 month ago

“10/10 service, employees were amazing”

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Posted 1 month ago

“I pull in around 11:30pm and because it was so close to closing they were upset that I asked for fresh food and my drink was tasting like carbonated water so I sent back and she became rude and so did I , if I’m spending my money I want what I pay for my way.. she then proceeded to say I hate a entitled customer…. WOW”

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Posted 1 month ago

“Can’t ever get orders right and when you bring it up to them they are rude and don’t compensate customer for time and having to drive back to the restaurant.”

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Posted 1 month ago

“Every single time I go to McDonald’s I order a hamburger and I tell them NO CHEESE. Every SINGLE time they put cheese on it. But they put it in correctly because the receipt on the box for the burger says NO cheese, but the people that make them are absolute idiots!!!!!!!”

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Posted 1 month ago

“Service is slow as always. It takes a long time in the drive thru for someone to take your order even when you're the only car in line. I gave the code for my order and it showed that it was accepted. The worker said it didn't give me the discount and the worker was rude. The manager promo the order and sent me on my way. This McDonald's has HORRIBLE AND SLOW service ALWAYS. This location is definitely not FAST Food!!!!”

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Posted 2 months ago

Mcdonalds is rated 1.9 based on 781 reviews