Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.86

1.9 Rating 786 Reviews

17 %

of reviewers recommend Mcdonalds

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Metrics

1.9

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“How stupid can one franchisee be? Back to the old suicidal SOP of NOT serving breakfast AFTER noon? ...and in the weekend, no less...”

Helpful Report

Posted 4 years ago

“WORST, USELESS, ARROGANT, STUBBORN, DISGUSTING AND HOPELESS services from mcdonald's andheri east. This is to bring to your notice that in May last year I had purchased parcel of two mcdonald's aloo tikki. But to my DISAPPOINTMENT when opened the parcel the bread was SOGGY AND TIKKI'S somewhat burned the same thing was reported but the young childish lady who was on the order-taking didn't tried to listen and when couldn't handle she called a maybe a SILLY STUPID GREEDY IDIOT bihari security who was so ARROGANT AND STUBBORN and behaved as if goon like and I have to return back empty handed without resolving. But today long time after this incident I thought of reporting this matter to mcdonald's. Because this type of CHEAP, ARROGANT AND STUBBORN behaviour should not be tolerated from a SILLY STUPID IDIOT behari security and ladies who work in mcdonald's.”

Helpful Report

Posted 4 years ago

“Rubbish delivery service”

Helpful Report

Posted 4 years ago

“Found a hair in my burger and they don't care! Found a hair in my burger managed to get a refund, but they kept my original receipt and the hair. Told the store I was unhappy, but they weren't too bothered. I complained to head office who refused to do anything stating that as I didn't have photographic evidence they were not going to do anything, even though I had a refund receipt from the store manager. They refused to contact the store to investigate even though COVID 19 is on the increase and hygiene is of paramount importance. Will never use again and strongly suggest when you find a foreign body in your meal take it to the Food Standards Agency and not wate your time with customer service,”

Helpful Report

Posted 4 years ago

“Ordered McNuggets at the drive through and when I was at the window to pick up I asked for chilli dip and was refused, I was told it was 20pence more so I offered to pay against my better judgement only to be told I am unable to pay now.i asked how long they have been charging for sauce and was advised “always” I said well I certainly have never been charged before or refused, the staff member didn’t seem to care and had a bad attitude, I doubt I will be going to McDonald’s again. Also when I got home and opened my meal it also contained someone else’s order,not very efficient.”

Helpful Report

Posted 4 years ago

“Always burn the buns”

Helpful Report

Posted 4 years ago

“Nooit kan er hier eens goed gaan, afhalen is een ramp. Het klopt nooit. Verschrikkelijk. Zelfs een simpele aardbeien milkshake maken ze er een choco van”

Helpful Report

Posted 4 years ago

“Went to skegness McDonalds today bought 2 meals went to go to the carpark as we always did and told no if you go in you will get a fine well if I had known we could not eat our meals in the carpark I would not have bought any thing but then we had to find some where to park letting the meals go cold well from now on its kfc next door for us pensioners they let you park at the back for free .so my next visit it will be kfc skegness and McDonalds can stick their meals and carpark. Customer service nill”

Helpful Report

Posted 4 years ago

“Kings Norton McDonalds is awfull never go there ..the rest in the area are very good but this one stay well clear ..rude staff undercooked burgers .. give wrong refund when taken back without even a bit .. chips cold burger cold and look like it was sat on”

Helpful Report

Posted 4 years ago

“I just wanted to say that there was no point of you spending all the money you guys spent making a commercial telling people your giving out free meals for essential workers to say thank you, if all ur gonna do is give the people that come threw a hard time over everything!!! a free meal should be a free meal 1 combo off the menu 1 per essential worker one per car!! its a free meal and it's not even worth my time coz I got hassled the 2 times I went.. thanks but no thanks!!!”

Helpful Report

Posted 4 years ago

“Very slow service and it took forever to get my food”

Helpful Report

Posted 5 years ago

“CORONAVIRUS KILLING PEOPLE AND SOME FOOD SALES PERSONS IN BROOKLYN DON'T CARE. SO MANY INCIDENCES IN BROOKLYN CARIBBEAN NEIGHBORHOOD I HAVE EXPERIENCED AND WHEN YOU SAY ANYTHING THEY ARE DEFENDING THEIR BEHAVIOR. THE GOVERNMENT NEEDS TO KNOW WHAT'S GOING ON. BEFORE 7AM 5th APR. THAT'S THIS MORNING I WENT TO 701 UTICA MCDONALDS TO BUY BREAKFAST FOR SOME POOR PEOPLE. THE MCDONALDS SALES PEOPLE WERE QUICK TO TELL ME TO STAY BEHIND THE MARK ON THE FLOOR. YET SOME WERE WEARING THE MASK BELLOW THEIR MOUTH AND NOSE AND SERVING PEOPLE WITH NO GLOVES. ONE ACTUALLY HELD THE CUP OF COFFEE BY THE RIM WITH HER BARE HANDS AND I SAID YOU'RE TAKING CASH AND DOING THAT, PLEASE CHANGE THE CUP; SHE SAID "I DIDN'T TAKE YOUR MONEY YET" AND SHE DIDN'T CHANGE THE CUP. ANOTHER ONE WITHOUT GLOVES WHO WAS TOUCHING EVERYPLACE AND HER CLOTHES TOLD ME SHE JUST REMOVED HER GLOVES WHEN I ASKED ABOUT IT. I DON'T KNOW WHAT THAT MEANT. NOOOOO SATISFACTION!!! NO WHERE. NO ONE CARES!!! THEY ALL ARE JUSTIFYING THEIR BEHAVIOR AND DON'T CARE ESPECIALLY DURING SUCH A TIME WHEN DEATH HANGS LIKE A KNIFE IN THE AIR. AN ELDERLY PERSON WHO DON'T HAVE THE CONVENIENCE OF A KITCHEN TO COOK IS DOOMED. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS. I AN A REGISTERED NURSE AND I AM HIGHLY UPSET BY THIS IRRESPONSIBLE BEHAVIOR THAT CAN INCREASE THE CURRENT DEATH RATE. RESTAURANTS NEED TO HAVE IN BIG WRITING UP FRONT THEIR PROTOCOL FOR SERVICE RELATED TO THIS CORONAVIRUS PERIOD.”

Helpful Report

Posted 5 years ago

“During this corona virus time...i visited a McDonald's...twice now.and no employee were wearing plastic gloves that I have seen at wawa, swiss farm drive through market. This is ridiculous and I will not be going back”

Helpful Report

Posted 5 years ago

“It’s dirty and nasty and it stink 🤮🤑🤑🤮 they drop somebody food and going give it to them and do ice cream machine really do be working the just don’t want to clean it Period”

Helpful Report

Posted 5 years ago

“Shamrock shake was white and had tons of whip cream. It was nasty!!!!”

Helpful Report

Posted 5 years ago

“BEWARE!! - I went to the Whitfield branch near Dover, card reader declined my card so I paid by cash instead, then later on that day the supposedly 'declined' card payment was taken out of my account as well so, I'd effectively paid twice.! Rang to sort it out and they refused to accept it saying I had only paid the once...by cash. Barclays then confirmed to me that the restaurant definitely did have a record of the card payment as it could only have been paid by the bank if McDonalds had requested it so I spoke to Mc'Donalds customer services 'so called' (plus sent them a screen shot of my bank statement) but they fobbed it off by saying it was over to me to sort with the Whitfield branch direct....SO BE WARNED IF THEY TAKE YOUR MONEY TWICE THEY WONT NECESSARILY REFUND IT EVEN WHEN YOU SHOW THEM ALL THE EVIDENCE !”

Helpful Report

Posted 5 years ago

“Went to the Whitehaven branch and the staff told me i couldn't get chicken mayo meal or cheeseburger meal had to be quarter pounder then i said i didn't want that one and she started shouting at me and my wife so i just drove off will never go to McDonald's again as long as i live we went all the time 3/4 times a week never again also that McDonald's also gets your food wrong completely even tho its on 20 tvs right infront of them its a no from me wouldn't recommend foods cold or wrong and the staff are unemployable no customer service skills at all.”

Helpful Report

Posted 5 years ago

“Mcdonalds Bulls. Aggressive manager, burnt food not such a happy experience.”

Helpful Report

Posted 5 years ago

“I ordered their pan cakes this morning and they were cold plus were not fresh. When I called them back to tell them that their pancakes were not good, he said that I'll send you the new ones and you can warm them up in the oven 🙄... Wow‼️‼️”

Helpful Report

Posted 5 years ago

“McDonald in Hope Hull AL. Drive thru service too slow. Today ordered ice tea had to drive off. Last nite ordered dinner finally got but still extremely slow. Please hire. caring employees. The current group no customer service skills.”

Helpful Report

Posted 5 years ago

Mcdonalds is rated 1.9 based on 786 reviews