Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.87

1.9 Rating 634 Reviews

17 %

of reviewers recommend Mcdonalds

Company Reviews

Questions

Metrics

1.9

Based on 634 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

Write Your review

Tell us how Mcdonalds made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mcdonalds 1 star review on 6th September 2024

Nelson De Sousa

Mcdonalds 1 star review on 8th August 2024

Kat

Mcdonalds 1 star review on 26th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible Horrible experience with the mcdonalds on south florida Ave in Lakeland florida near mulberry. I pulled up and the lights were off. I ordered from my jeep and pulled around and the first window was closed. It looked like they maybe had 5 people in the store and it was so dark it felt dangerous. Woman who gave me my food might have been age 16 and was unreal rude. I got home and started trying to eat, but both big mac patties were ice cold inside a warmed big mac. So cold there was no way to eat it. Horrible experience, waste of $12.00 and gas, I'm a diabetic and was counting on this food for my sugar... but I will not eat semi frozen patties. You need to close this store and take away their franchise. I'll never, ever go back to that mcdonalds.”

Helpful Report

Posted 5 months ago

“I went through the Drive through at the MCDONALD'S off Kingston Pick right across from Big Lots. The Lady that take the money in the drive through was very rude , dont greet, or speak to you , and when you say thank you she dont speak back ,NEVER...... SHE a Indian older woman. If you cant treat the customers with respect you dont need to be working the job period.”

Helpful Report

Posted 5 months ago

“For years all I ever ordered was a quarter pounder with cheese. Simple burger with a little ketchup some onion and pickles. The one I got today had a glod of mayo of all things no onion no pickels.. What the heck ? I'm sorry but I won't be getting anything from McDonald's again .”

Helpful Report

Posted 5 months ago

“In Bangalore at Gopalan mall at old madras’ road outlet staff is rude when ask to take order they told restaurant is close @ 9:30 pm This is not my first experience I has faces this type of issues earlier also 1 refuse to take cash 2 restaurant dine inn area to hot 3 rude behaviour of staff 4 no tag on main boor that we r close”

Mcdonalds 1 star review on 7th July 2024

Helpful Report

Posted 5 months ago

“Poor service, ordered at drive through, still waiting 15min later, asked where our order was, they hadn't even started it. You pay staff peanuts and you get trained monkey's. Won't be going back.”

Helpful Report

Posted 5 months ago

“My DnL is pregnant and I asked the window attendant "D" if it was possible for him to put her McChicken sandwiches and Chocolate milk in a different bag as she CANNOT stomack BEEF of any kind atm. "D" was SO sympathetic and did it for me and his true kindness for his customers was GENUINE! I not only felt happy that he cared about my situation but I felt proud because he showed sincere compassion and seperated our sandwiches! Y'all need to have more employess like "D"! Thanks to him, my DnL was able to eat her McChickens! Sincerely, JW KUDO'S to YOU "D"!”

Helpful Report

Posted 5 months ago

“The coke was flat. The breakfast sandwich was dry and disgusting”

Helpful Report

Posted 5 months ago

“We stopped in on our way out to the airport at 6:00 am. And was welcomed by the sweetest lady named Karen. Come to be, She was the Manager of the store. She was so SWEET AND INTERESTED IN US. WELL WITH THIS BEING SAID. WE WILL BE BACK!!!!! You are VERY BLESSED TO HAVE HER HERE IN YOUR STORE. YOU HAVE THE BEST MANGER EVER. I’ve been in a lot of McDonald’s but have NEVER BEEN TREATED THIS GOOD!!!!! She deserves some kind of recognition of her people service and her CLEAN STORE.”

Helpful Report

Posted 5 months ago

“Ordered a #2 and a #7..got A sausage biscuit and 1 burrito with no sauce that they asked me if I wanted. Let the meal go, clerk rang it up wrong. We were in a hurry. Took sausage biscuit back and told them sausage egg McMuffin. Got a ham egg McMuffin thrown together. Just ridiculous avoidable issues for the price . We just left.”

Helpful Report

Posted 5 months ago

“I used the app to order food and they took the payment from my credit card. When I went to the McDonald's to pick up my food and gave them the code on the app. They told me it was an incorrect code and would not give me the food I ord6and payed for.so McDonald's stole my money! I guess this is a way for McDonald's to make extra money”

Helpful Report

Posted 5 months ago

“5/7/2024 6.40pm drivetrue Dinner time Ordered dinner at dinner time and said they were changing the oil. Ayam goreng need wait 40min. DINNER TIME CHANGE OIL👎👎👎👎. What you all doing before dinner time? McDonald’s Managment pls altake action for your staff. Very poor service! Leave down email or photo no body take action and response”

Helpful Report

Posted 5 months ago

“First my husband and I went to the one on Southside in Buffalo ny. We waited 15 minutes to order then we left without ordering. We went to the one on Clinton St in Buffalo ny and waited in the drive thru for a half hour before being served. This was after 11 pm. Customer service was really poor.”

Helpful Report

Posted 5 months ago

“They greeted us on entry and offered to take our order. They helped us get the best value for our money, made us feel like they appreciated our business. It’s all about the people. Happy employees equals happy customers.”

Helpful Report

Posted 5 months ago

“You guys seem to think those electronic machines that take our orders are to replace a real human to take our orders. Well we went to two of them in two states not able to complete either order which by the way was not the same. Ended up canceling the order each time and had a human punch in the code to the register and we paid them. Biggest problem was when we got our burgers they were COLD. No excuse for this. These should be warm enough to consume by the time they get to us. The world is understaffed. We need to appreciate those waitresses who actually get out there and our forward their efforts to satisfy customers. Stop turning us into and AI country.”

Helpful Report

Posted 5 months ago

“the food was good but the service was a**s the big mac that i got was cold but good. I bought a oreo mcflurry and when they gave me it it was melted. Food was gooarsd thought overall 3 stars”

Helpful Report

Posted 5 months ago

“Mall of Africa service is very bad. I waited for my order for long and the lady issuing out orders was so rude. She threw my slip at me. I am so disappointed. The chips are dry and cold.”

Helpful Report

Posted 5 months ago

“I am upset because you don't care about healthy foods like salads or plant based burgers or maybe getting some dairy free options. People still like to eat healthy. And also I don't understand why Burger king don't charge extra for the same lemonade you have and I get charged extra .”

Helpful Report

Posted 5 months ago

“Bro I know a lot of people hate McDonald’s but I just went to a McDonald’s in Lithia and the fries were sooo salty I think it was the best McDonald’s fries I ever had. They were so good I want to leave a review.”

Helpful Report

Posted 5 months ago

“So I don't know why u put 2 lanes in drive thru becuz they give u sum 1 else's order !! U have 2 check ur stuff all the time & yet the prices r thru the roof”

Helpful Report

Posted 5 months ago

“Manager was a smart ass and very rude everybody who works there is from another country illegal workers”

Helpful Report

Posted 5 months ago

Mcdonalds is rated 1.9 based on 634 reviews