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Molton Brown Reviews

3.7 Rating 33 Reviews
A-
Happiness Grade
A-

Customer Service - Good

87.50%
Industry Average
Love the MB products and my most recent order arrived beautifully boxed and wrapped. Excellent customer service when I rang to enquire about my order too!
posted 6 years ago - Richard
Excellent communication and delivery service. Very nice products too.
posted 6 years ago - Lisa Woodward
Excellent service, always good quality, look forward to using the products over the festive season.
posted 6 years ago - Pamela Cooper
Excellent website. Super quick delivery. Items were well packaged and put into first class gift boxes with ribbons. I did have a query with my order, but the customer service team were excellent and sorted things out immediately. Always impressed with this company’s products.
posted 7 years ago - Kim fall
Great service. But they neglected to put an item in my bag. When I phoned them later they said they'd put another aside for me. I had no receipt but there was no quibbling. I've received great service in every MB shop I've been to. Oh, lovely products too.
posted 7 years ago - Paul Day