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NewChic Reviews

3.6 Rating 4,871 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
Love these trousers Great for lounging. So comfy
Helpful Report
Posted 3 years ago
Everithing is fine thanks
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Posted 3 years ago
I was not able to identify that my parcel was sent by NewChick. It was signed in my application for me uknow shop muj-eshop.com.
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Posted 3 years ago
Very happy with the excellent service as well as the beautiful clothes. Thank you very much. 👍👍😊😊
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Posted 3 years ago
I found the tracking system confusing.....and the company delivering items in Israel uses an un conventional method.... But, I received the items.... they were too small, but I received them..... XXL in China is not XXL in Europe or the USA.....
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Posted 3 years ago
I was happy with the product and the delivery time
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Posted 3 years ago
The items arrived before the advised time and were of very good quality.
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Posted 3 years ago
The garment was awful, the fit was horrible and the size was no where correct even tho I used their size guide
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Posted 3 years ago
The price was good. I have received the dress after a too long time. The sweater was like in the picture and of good quality, but it also arrived after a very long time. The other dress I ordered has never arrived. i can' t order other items because my credit card is blocked, I think because your website is not sure and the payment is at risk.
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Posted 3 years ago
Excellent service quick delivery.
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Posted 3 years ago
it took more than a month for my package which was meant to be a birthday present to arrive.
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Posted 3 years ago
I have tried twice to explain to customer service that dress did not look like picture, disappointed it was poor quality as well. They just send email sorry it's damaged was packaging damaged ?? I will never recommend you or buy again as you obviously do not value customers.
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Posted 3 years ago
Came on time and is very comfortable to wear
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Posted 3 years ago
the items are beautiful and comfortable to wear
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Posted 3 years ago
fast received even though is posted oversea. the only thing i'm not happy is size reference, poor guideline
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Posted 3 years ago
Clothes are lovely and well made and priced.
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Posted 3 years ago
It's a bit pricey and then you have to pay the tax at customs too
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Posted 3 years ago
i was satisfied with the product and delivery.
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Posted 3 years ago
Company handled my problem p.d.q. Would do business with again.
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Posted 3 years ago
Todo Perfecto
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Posted 3 years ago
NewChic is rated 3.6 based on 4,871 reviews