Login
Start Free Trial Are you a business?? Click Here

NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
The description of the item on site is great, but the colour didn't quite match the photo, where it looked more greenish rather than the greyish colour I received. Also, there wasn't much information given about the fabric of the garment. I am very satisfied with the fit, and the top is excellent value for money, except the shipping made the garment more expensive, although I was surprised that the delivery was quite quick.
Helpful Report
Posted 3 years ago
Delivery was quick. Shirt was of quality material. Just that the sizing wise is abit tricky as I had to read review to estimate the size choice.
Helpful Report
Posted 3 years ago
Goods received as expected. Only issue is the delivery time. It took 30 days to get the ordered stickers.
Helpful Report
Posted 3 years ago
Price for quality okay. Fit good.
Helpful Report
Posted 3 years ago
Prompt despatch and item as described
Helpful Report
Posted 3 years ago
Thanks Newchic! My first order was cancelled by you - a pity - thanks for the refund. The second order was very good - though the colour of the pants were not quite the same as the pictures online. Nonetheless, the fit is perfect and they are getting a lot of wear now in the hot the weather.
Helpful Report
Posted 3 years ago
Boots were a perfect fit and the model is just as shown. However both the top and the dress were completely different than the pictures. They fit, but the fabric and the cut were not as expected. It would help to include a description of the items (fabric, cut...), especially for clothing items.
Helpful Report
Posted 3 years ago
Perfect fit
Helpful Report
Posted 3 years ago
Love the pajamas and the brown shoes. The other pair of shoes didn't really fit me but that's the chance you take buying online. I will order again once you have some items other items in my size.
Helpful Report
Posted 3 years ago
VERY long time to get here and the quality was not the best.
Helpful Report
Posted 3 years ago
Advertised as being delivered before Christmas (ordered at the start of December), not delivered until almost mid January.
Helpful Report
Posted 3 years ago
Took ages to arrive, the colors were different than the original and the material was very thin
Helpful Report
Posted 3 years ago
It was a Christmas gift for my daughter, it was a little late...
Helpful Report
Posted 3 years ago
Les chaussures commandées sont de bonne qualité. Je ne mets pas 5 étoiles car je trouve que le temps de livraison est trop long.
Helpful Report
Posted 3 years ago
The design of the three tops I purchased was beautiful. I was so disappointed when the first two tops arrived as the printed shirts look cheap. When I got the third top I decided I will never order from you again. The third top is not hemmed at the bottom, it is cut with no finish to the edge and looks like the cutting was done with kids scissors. The cutting is uneven and jagged. The material is super thin and of very poor quality. If you add all of this to the fact that it takes forever to get an order it is just not worth it even for a good price. The designs are very pretty but the product is just not executed well.
Helpful Report
Posted 3 years ago
Excelent!!!!
Helpful Report
Posted 3 years ago
Extremely to long to receive this order! Like the product but I know I can get the equal product quicker.
Helpful Report
Posted 3 years ago
Objets originaux et prix raisonnables
Helpful Report
Posted 3 years ago
I loved the price and the corduroys that i bought but both ran small and took quite a while to get to me. I am a large but for comfort buy extra large and the sweater didnt even fit over my chest and the jacket is tight. Gave the sweater as a gift. Just be careful about sizing
Helpful Report
Posted 3 years ago
Hi We received the cardigan in good order but the lining inside is falling apart only after a few wears which is unfortunate. Fiona
Helpful Report
Posted 3 years ago
NewChic is rated 3.6 based on 4,872 reviews