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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
Yes very happy
Helpful Report
Posted 3 years ago
I was pleased to receive the order. The price was reasonable and the item was delivered as expected.
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Posted 3 years ago
Pleased wit my order and will order again
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Posted 3 years ago
Items were supposed to arrive in time for Christmas but did not although I was informed that they would be delayed just before Christmas.Part of the order arrived in the New Year but not the other and only when I contacted the company was I informed that it was out of stock. I was offered the choice of ordering something else or a refund. I chose a refund which was completed very quickly.
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Posted 3 years ago
beautiful design
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Posted 3 years ago
took a long time and the quality is not what i expected but I'm not returning shirt because I'm sure the return procedure is just as long
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Posted 3 years ago
Was pleased that order arrived in time for Christmas. However, there was no e-mail to confirm order.
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Posted 3 years ago
Vêtements de bonne qualité, prix intéressant mais délais de livraison de 2 mois (commande faite le 30 octobre, arrivée le 31 décembre 2020)
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Posted 3 years ago
Took a while to arrive but circumstances are not normal Happy with purchase
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Posted 3 years ago
Yes thank you items were as described, very nice and very warm. I like them and I recommend NewChic to all my friends. Thanks one very happy customer.
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Posted 3 years ago
The Customer Service is one of the best I've used - you ask a question and you always get a reply.
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Posted 3 years ago
Delivery was prompt, everything was packaged really well and the clothing was beautiful.
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Posted 3 years ago
Délais de livraison non respectés mais produit correct
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Posted 3 years ago
Good delivery time despite all the problems around at the moment and a happy recipient of the gifts.
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Posted 3 years ago
exactly what I was looking for for long time thanks
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Posted 3 years ago
Fabulous product. Great service. Well done NewChic
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Posted 3 years ago
The quality of the jumper was very poor and i had no notice of how to return the product.
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Posted 3 years ago
Good customer service
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Posted 3 years ago
Quality of product, constant feed-back regarding my delivery, I will defiantly make use of New Chic again in the future
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Posted 3 years ago
Ordered two pairs of shoes. One size 46 and one size 48. Order came with one size 46 and the other size 50. Too big for to use. I don't see a feature to exchange or return the product! Stuck with a pair of shoes that I can't use.
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Posted 3 years ago
NewChic is rated 3.6 based on 4,872 reviews