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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
Bien reçu !
Helpful Report
Posted 3 years ago
Good products for the price
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Posted 3 years ago
Uk sizes are not adequate, clothing materials not very good
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Posted 3 years ago
I reveived my order.Quality it perfect as expected. Thank you very much.
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Posted 3 years ago
"Made in China" says it all. If the Chinese made viruses like they make clothes, 2020 would have been a most forgetful year, and the word "lockdown" would have conjured up no more memories than a vaguely entertaining movie from two decades ago. However … The clothes do no live up to the standard of quality that the price warrants. It's a shame because some of the designs are truly stunning but after trying on the merchandise I do not have the confidence that they will last long enough to match the expectation created by the price. Maybe – hopefully – I shall be proven wrong, in which I case I will gladly retract and apologize, but I don't think that will be the case. I ordered two of the same shirt, but their sizes differ (see pictures), the one being way smaller than the other; I will not be wearing the latter, and even if it is replaced free of charge I am not planning to pay customs for one shirt (which probably will amount to half the amount of the product. The quality of the shirts are quite good but obviously in future I will not run the risk of ordering something from half a world away if I have no confidence that the size will not be right. The fact that I got exactly the same shirt in two sizes – both marked "L" – is a clear indication that the distributor is at fault. The pants are a perfect fit but I foresee trouble with the zippers – the metal ones with the very thin teeth which I know will bend in no time and give me endless troubles. NewChic was very helpful and efficient, though, when the courier company (Buffalo – South Africa) dragged their feet and refused to respond to any of my emails. For that I give thanks. However, I shall not be using the 10% discount.
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Posted 3 years ago
Mala calidad del producto
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Posted 3 years ago
fast delivery time with no mistakes. What you see is what you get. The only issue is about the sizes. They are not european sizes. Always order 2 sizes bigger than you usually do. Thank you and keep up the good work I will place a new order soon
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Posted 3 years ago
Todo perfecto , solo que con cordones me llego
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Posted 3 years ago
Yes , i did received the order though i had a problem with delivery Anyway happy .
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Posted 3 years ago
Product appers to be in good condition and good quality. Delivery was a little bit slow. It is convenient to order a size larger than what you normally wear
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Posted 3 years ago
All fine and like i orderd
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Posted 3 years ago
Shoes size are not fit And Size tolerance are too big. Can you agree that size tolerance was 20mm. It was shoes. Not ship!! So I gave up to return it.
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Posted 3 years ago
Slow delivery but otherwise a nice shop and good quality clothes.
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Posted 3 years ago
yes I am happy.
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Posted 3 years ago
The faulty original order was replaced immediately and the replacement pair are perfect. My favorite boots - thank you.
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Posted 3 years ago
Arrived in perfect condition and by said time.
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Posted 3 years ago
Very slow shipping and not as good of a product as discribed
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Posted 3 years ago
I ordered three shirts all the same size. One fitted, one was too small and the third was too big.
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Posted 3 years ago
T shirt arrived in time and was fine. Duvet cover set arrived late and came in pink and I am sure I did not order pink.
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Posted 3 years ago
My items were great! They were on time and in excellent quality. Thanks
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Posted 3 years ago
NewChic is rated 3.6 based on 4,872 reviews