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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
My daughter absolutely loves the boots ordered. Great price
Helpful Report
Posted 4 years ago
This company operated from China so if you have any issues with the product you need to post the items back to China for a refund. I decided not to bother but won’t be using them again
Helpful Report
Posted 4 years ago
All arrived earlier than predicted and safely
Helpful Report
Posted 4 years ago
Poor quality, impossible to contact customer services. Do not use this Chinese company.
Helpful Report
Posted 4 years ago
Bit disappointed with this last jacket as it is not as substantial as the others I had. Delivery was fine.
Helpful Report
Posted 4 years ago
Both items received and very happy with the top and trousers, would definitely be ordering more.
Helpful Report
Posted 4 years ago
As described, quality good, delivered quickly. Very Pleased.
Helpful Report
Posted 4 years ago
Good value, speedy delivery and fits really well.
Helpful Report
Posted 4 years ago
My mistake...I thought this would be a cotton hoodie sweatshirt. Although I was not happy with the fabric, I gave it as a gift anyway because the design with the cat peeking through the blinds was cute and the person receiving it likes cats. It took awhile to arrive.
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Posted 4 years ago
the product and service was very good
Helpful Report
Posted 4 years ago
We appreciate the picture but not the real delivered shirt. But with respect to the very little price we can live without this peace and without sending it back
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Posted 4 years ago
Order was as expected - thank you
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Posted 4 years ago
Item arrived on time (sooner than I expected, actually), size was as described, communication was good: I'm happy with every aspect of my order.
Helpful Report
Posted 4 years ago
I ordered two items, one was meant to be 100% cotton and is even labelled as such but feels 100% synthetic, if I'm right you are in breach of the Trades Description act, unfortunately the only way to tell for sure is destructive testing. I would definately not have ordered it off I'd know it was a synthetic blouse. The other item the picture on it is not the one I thought I was ordering and the style does nothing for me. The biggest issue is I've been unable to find ANY information on how to returns them so it looks like I'm stuck with them. A complete waste of my time and money worthy of zero stars, not 1.
Helpful Report
Posted 4 years ago
My daughter was very happy with her Christmas present
Helpful Report
Posted 4 years ago
First rate product and recommend to anyone in the market for them. Delivery was prompt and the merchandise as described.
Helpful Report
Posted 4 years ago
Came pretty quickly can't complain
Helpful Report
Posted 4 years ago
The Item i ordered is not the same size I received. The size I got was for a 6x size . I can't wear them I had to put them in the garbage. I wasted about $34.00 I will never buy anything from you again [
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Posted 4 years ago
Good service at a very busy time ,excellent product
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Posted 4 years ago
good service everything good.
Helpful Report
Posted 4 years ago
NewChic is rated 3.6 based on 4,872 reviews