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NewChic Reviews

3.6 Rating 4,871 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Anonymous
Anonymous  // 01/01/2019
weird packaging without tags... at least those shoes fit.
Helpful Report
Posted 3 years ago
One of the caps was advertised by seller as "leather". It was a plastic faked leather instead. I will not order from new chick in future.
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Posted 3 years ago
Thé product is as described and expected good quality.
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Posted 3 years ago
Very happy with the products! Thanks.
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Posted 3 years ago
На картинках лучше
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Posted 3 years ago
Took a long time to arrive but not going anywhere due to lockdown. The Travel Bag looks good with lots of pockets and will take the items I bought it for. It looks to be well made and it will fit under the seat in front onboard an aircraft if you can't get it in the overhead storage. I am looking forward to giving it its first outing in August (hopefully).
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Posted 3 years ago
Just like the pictures and really good quality I didn’t think it would arrive as quickly as it did
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Posted 3 years ago
Clothes are very good, although sizing is a bit iffy. Customer service was very helpful. I will be shopping there again.
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Posted 3 years ago
Happy with my ordered items. It is good quality.
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Posted 3 years ago
Happy happy
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Posted 3 years ago
Quick delivery a little snug but good bra
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Posted 3 years ago
Plenty of cutting and sizes dont fit. Service and recovery refund is good
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Posted 3 years ago
Good product I love it
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Posted 3 years ago
Its a ver y good product and price
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Posted 3 years ago
Great item & quick to ship
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Posted 3 years ago
Transakcja w miarę szybka i zgodna z zamówieniem. Polecam NewChic! Buty trzeba zamawiać o numer większe!
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Posted 3 years ago
fantastic delivery, thank you....
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Posted 3 years ago
Sizing was good but material and pattern were much cheaper than anticipated
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Posted 3 years ago
I ordered six items. Three were great and three I sent back.The communication from them was very good, and a refund processed quickly. I prefer to shop in-store so I can see my purchases, but all in all very good.
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Posted 3 years ago
Hice el pedido en enero 2021. Zapatillas negras y rojas. Llegaron solamente las negras pero la talla no correspondía a la medida en cm del pie que elegí. Me comuniqué por chat y dije que cuando enviaran las rojas cambiaran la talla por 8. Hoy llegaron finalmente y enviaron blancas talla 10.
NewChic 1 star review on 3rd March 2021 NewChic 1 star review on 3rd March 2021
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Posted 3 years ago
NewChic is rated 3.6 based on 4,871 reviews