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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
Delivery on time, products as expected
Helpful Report
Posted 4 years ago
Weird sizing. Arm lengths are ridiculously short considering the body width and length. A sweatshirt that suit a man with arm length that suit a 10 year old child. Very disappointing
Helpful Report
Posted 4 years ago
A nice product and does look good, however sizes run very large - I am between a medium and large and ordered the medium which was very big on me. A medium is equivalent to a UK extra large. Also the picture was a bit misleading as it looked as if the jumper was tailored (tapered in towards the waist) and wasn't. A slightly smaller and tailored garment would have got 5 stars as it is very warm and comfortable otherwise.
Helpful Report
Posted 4 years ago
Good delivery, in time 👌 The quality of the product is just a bit deceiving, but that’s ok, it’s still esthetic
Helpful Report
Posted 4 years ago
Terrible quality. Not cotton.
Helpful Report
Posted 4 years ago
Very nice quality and a happy shopping customer here. Great deals offers
Helpful Report
Posted 4 years ago
Great products and delivery, very happy customer here.
Helpful Report
Posted 4 years ago
Old quality product, very soft and cosy
Helpful Report
Posted 4 years ago
Good quality, very warm. Not for walking when there are snow and slippery conditions.
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Posted 4 years ago
All was perfect !!
Helpful Report
Posted 4 years ago
Very, very happy with Customer Service. Sneakers ordered were too big and I returned them for a refund. Refund handled promptly and professionally. (Return cost was refunded by PayPal otherwise the return cost would be prohibitive).
Helpful Report
Posted 4 years ago
Thanks for your kindness and especicially to SVC team.
Helpful Report
Posted 4 years ago
Entrega rápida. Bien empaquetado. Buena calidad. Estoy muy satisfecha.
Helpful Report
Posted 4 years ago
The delivery takes a few weeks but that didn't bother me .
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Posted 4 years ago
Everything was just fine, from start to finish. LOL
Helpful Report
Posted 4 years ago
customer service was great however the sizing is way too small would like to return but i dont have a printer i find this very disappointing was supposed to be leather but it was polyester first time buying clothing online but will never buy clothing online again
Helpful Report
Posted 4 years ago
NewChic followed up on an order that was taking a while to arrive Very impressive!!! I’ve now learnt that the sizing is small but having received the 2XL shirt now that fits I know this is the size I need to order I’m in Australia and a size 12 but sizing overseas is so different Once you know - then you order great stuff from this site
Helpful Report
Posted 4 years ago
Fast delivery
Helpful Report
Posted 4 years ago
Great products, swift delivery, good communications.
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Posted 4 years ago
I would like to order clothes from NewChic, however, the website is similar to StyleWe which had a terrible quality of clothing. I lost my money ordering from the gorgeous pictures of clothing advertised which it wasnot even near the quality they sent me. I have a feeling that Newchick is the same. The company shoes beautiful clothes when in reality they are not. Please someone tell me if I should order from Newchick or not.
Helpful Report
Posted 4 years ago
NewChic is rated 3.6 based on 4,872 reviews