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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
The hats are awesome
Helpful Report
Posted 3 years ago
I was hoping to receive this as a gift for Christmas. Took over 7 weeks to get to us.
Helpful Report
Posted 3 years ago
I purchased a sweater. The quality was OK. Given the total cost including shipping, I wouldn't say it was good value for the money. The sweater did not come with any cleaning/care tags and I was not able to find anything official online about the cleaning care. I have subsequently machine washed it in cold water and laid it flat to dry and this approach appears to have maintained the shape and size of the sweater.
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Posted 3 years ago
vey pleased with item and d.elivery on time
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Posted 3 years ago
delivery information both at time of order and follow up was not what happened.... and they spam you to death afterward - they don't quit when you unsubscribe.... i would not recommend nor ever use them again
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Posted 3 years ago
I am very satisfied, exactly like the picture, nice fit.
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Posted 3 years ago
Nice, but different than expected.
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Posted 3 years ago
La ropa que compre esta de buena calidad y me gusta como se me ve, esta muy cómoda
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Posted 3 years ago
mon colis arrive 2 mois après ma commande .....heureusement pas déçue du produit .cela serait plus sympa d'avertir à la commande que selon les articles l'envoi risque d'être très long. Le deuxième colis commandé en même temps que le premier est arrivé lui quelques jours après commande.
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Posted 3 years ago
The carpet we received is not the same we saw on your website. The hole is not in the midle, it sems not to be 3d. Sorry this is not that what we guess to receive.
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Posted 3 years ago
Livraison tardive .... qualité pas extra . Je ne commanderai plus rien , désolée .
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Posted 3 years ago
Poor quality.
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Posted 3 years ago
Très jolie imprimé
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Posted 3 years ago
Gr8 products! Gr8 Service! Very Happy! Thank you!
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Posted 3 years ago
Sent in good time and the items were exactly as expected
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Posted 3 years ago
Thanks very much for your great customer relations department, very helpful with my queries
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Posted 3 years ago
Fit well - very happy
Helpful Report
Posted 3 years ago
Some good looking and fun clothes. Prompt delivery. Catalogue needs improving. Sort functions are not detailed enough for such a huge range. Size information is not consistent between garments. Washing instructions should be added as one doesn't expect inexpensive T-shirts and sweatshirts to require hand washing or dry-cleaning!
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Posted 3 years ago
The size does not corresponds to a Large size. Seems to be like medium size.
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Posted 3 years ago
Son perfectos ¡
Helpful Report
Posted 3 years ago
NewChic is rated 3.6 based on 4,872 reviews