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NewChic Reviews

3.6 Rating 4,871 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
Love their styles. Living outside US makes delivery time about 4 weeks.
Helpful Report
Posted 3 years ago
The product was is comfortable to wear.
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Posted 3 years ago
lucked out, no hiccups this time
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Posted 3 years ago
Tout était en ordre à réception
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Posted 3 years ago
Always love revieveing my orders from new chic never disappointed.
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Posted 3 years ago
Very happy
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Posted 3 years ago
The size was a little big. Want to return but not allowed. However, I was refunded with hajf the price. Good enough. The representative agent was kind and courteous. That made the difference!!!
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Posted 3 years ago
Customer service good no problems with orders
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Posted 3 years ago
Didn’t fit and because was underwear (bra) couldn’t return, didn’t know these items were not refundable when ordered or wouldn’t have bought -won’t use this company again
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Posted 3 years ago
excellent quality hat and very warm. There are so many choices you can't go wrong on this site.. Highly recommend.
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Posted 3 years ago
Because you made my wife happy.
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Posted 3 years ago
Received order 2 months after placing ordered, not very efficient customer service.
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Posted 3 years ago
un peu grand pour une femme de 5pied 104lbs qualité medium
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Posted 3 years ago
My shoes (2 pair) were delivered in the size I ordered however, the fit was 2 sizes smaller than stated! Delivery was over a month and their information on return is difficult to understand and get! Not worth the anxiety and expense to return! It's truly a shame because I loved the shoes!
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Posted 3 years ago
I do not like the shoes they where so uncomfortable to wears if I can I would like to return and get my money back.
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Posted 3 years ago
Fur lined boots so comfortable. Many thanks.
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Posted 3 years ago
I was not aware of the import taxes I had to pay. It came as a surprise. Products were good though
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Posted 3 years ago
Many thanks, the shoes I ordered are great.
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Posted 3 years ago
Everything was just perfect 😊
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Posted 3 years ago
To Long for delivery time. Package left outside without confirming
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Posted 3 years ago
NewChic is rated 3.6 based on 4,871 reviews