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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
très bien à ce que j'ai vu sur internet mais colis lent à arriver mais on m'a toujours répondu à mes questions
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Posted 3 years ago
I'm very pleased with the items. NewChic's sizing system is unlike any I've ever seen, but the explanation helped me get the correct sizes. Very slow shipping.
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Posted 3 years ago
The items were as described, and I was happy with them. They were Christmas presents and didn't arrive in time. Kids had gone home, so delivery was disappointing. I understand the issues with Covid and deliveries.
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Posted 3 years ago
I recieved later orders,but although I already have send a message, i'm sill waiting to recieve my first order ever :nr.91478086,ordered on 22/10/2020!!!!!!!!!!!??? I dont think I will order something again,as you don't even make the efford to answer me Ireen Diels Belgium
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Posted 3 years ago
I received a beautiful white blouse with two faces toward the center of the blouse. Very good care. Thank you!
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Posted 3 years ago
Outrageous and quite frankly criminal against the Consumer Rights Act 2015. Although NewChic has colourful and interesting clothing and footwear, I was recently sent a parcel from China covered with mould inside and out. When requesting a full refund and to collect this damaged health hazard parcel from my home, they continually requested that I post it back to China at my expense!? This attitude and response is criminal as I purchased the items in the UK and they arrived damaged. Disgraceful and criminal!
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Posted 3 years ago
I like my top very much but I must have short arms as the sleeves are about 3” too long. It’s not a huge problem and can be fixed easily.
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Posted 3 years ago
I was sceptical but ordered some boots anyway and so glad I did. Will order again. They are amazing
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Posted 3 years ago
les tailles commandées ne correspondent pas au standard habituels (manches trop courtes). Coupes des vêtements laissant à désirer, rien à voir avec les photos sur le site internet.
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Posted 3 years ago
.... das Produkt erfüllt meine Erwartungen perfekt 👍
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Posted 3 years ago
Danke. Alles in Ordnung.
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Posted 3 years ago
In one of the boots, the zipper was faulty....once I unzipped it I could not get it back up. I thought about sending them back bit it was cheaper to just get them fixed. HOWEVER, I must note that I love the boots....they fit perfectly
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Posted 4 years ago
Quality good, arrived b4 xmas, happy with delivery
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Posted 4 years ago
Merchandise was of good quality. Pleased with what I ordered. However I was promised delivery 22/23 December 2020 and main parcel did not arrive until 2nd January which was a little disappointing as the items were intended as a Christmas present.
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Posted 4 years ago
very pleased thank you
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Posted 4 years ago
These are comfortable and well built for the low price I paid
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Posted 4 years ago
Fast delivery I’m very happy with my order!
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Posted 4 years ago
I received what I ordered and quality was good 😊
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Posted 4 years ago
Good delivery time
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Posted 4 years ago
The plastic clip on the front lace of the sandals seem not to have been secured properly in manufacture and broke the first time I tightened it.
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Posted 4 years ago
NewChic is rated 3.6 based on 4,872 reviews