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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
quality ok. like it. Receiced in good conditions
Helpful Report
Posted 4 years ago
Love the umbrella. Great quality.
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Posted 4 years ago
Love my dress that I ordered from NewChic. It is very comfortable.
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Posted 4 years ago
perfecto llego antes esperado producto bonito y talla exacta
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Posted 4 years ago
Everything receiced in excellent conditions; all sizes were an exact match! Pleasantly surprised for a first order!
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Posted 4 years ago
Slow delivery, and clothes fit a bit small. Quality is not as nice as on picture. A bit rough. Website is very poor in french language...
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Posted 4 years ago
Delivery was late sizes were smaller than expected on One product
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Posted 4 years ago
Everything is going well Very nice product
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Posted 4 years ago
it is to sintetic
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Posted 4 years ago
It fit very very well ! thank you so much
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Posted 4 years ago
muy buena la atencion llegan las cosas antes de lo estipulado hay preucupacion me gusto y volvere a comprar
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Posted 4 years ago
I am truly pleased with my order! I kept seeing the red purse with the black cat handle on your site and finally took the gamble and ordered it. It arrived in 2-3 weeks, which is what I expected, and it was nicely packaged. And guess what? It looks JUST LIKE THE PHOTO! YAY! I was leery that it would look cheap or that it would be super-tiny, but it's a full-size, really unique handbag. So happy...thank you!
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Posted 4 years ago
So far so good - it's a Christmas gift so won't know any feedbacks until after Christmas.
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Posted 4 years ago
I love my order . It fit very very well ! thank you so much . I will order again . Peace and Blessing
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Posted 4 years ago
Proper communication and on time delivery.
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Posted 4 years ago
Very good service good value for money thank you
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Posted 4 years ago
tracking was confused with a delay between notification to shipper and actual package to ship. However the hat is excellent and a great value! Sizing is perfect.
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Posted 4 years ago
My products arrived on time and were as per their desctiption. Well satisfied . Judith Atkinson in Spain
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Posted 4 years ago
NewChic is a real company with very nice products -- I've bought several CUTE and COLORFUL pairs of shoes. The company is located in China, so it takes a LONG time to get products. One pair of shoes didn't fit (didn't match the measurements given), and the company worked with me to give me a partial refund, as sending back would have been too expensive for me. The idea is that I will pass along the small shoes to someone else, and I used the partial refund to purchase a different pair of shoes from NewChic. I do recommend NewChic for the cutest shoes in the world (really), but measure your feet and expect a wait.
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Posted 4 years ago
very happy but smaller than expected, never mind I was buying them for my Daughter but they fit me instead
Helpful Report
Posted 4 years ago
NewChic is rated 3.6 based on 4,872 reviews