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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
No problems..
Helpful Report
Posted 4 years ago
I did receive the order but I am in the process of sending lots of it back as many items were of low quality and did not fit.
Helpful Report
Posted 4 years ago
Received the Item promptly but it was well overpriced - the material was rather thin and not as a thick/warm as advertised. It looks nice but calling it ‘heated home hooded robe’ is a bit of a stretch. I would not buy from here again.
Helpful Report
Posted 4 years ago
Fast and efficient service and delivery.
Helpful Report
Posted 4 years ago
Took a very long time to receive over 3 weeks.Low quality for the price, Disappointed
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Posted 4 years ago
The item didn’t fit. The size advertised didn’t match up.
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Posted 4 years ago
Même si les délais de livraison sont un peu plus longs que sur d'autres sites, les produits sont conformes à la description et je suis satisfait de mes commandes. La communication est elle aussi, satisfaisante. Merci.
Helpful Report
Posted 4 years ago
Arrived in good time with good communication throughout. Happy with my purchase, a great quality flat cap. I will definitely purchase from NewChic again in the future.
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Posted 4 years ago
My order took a month to arrive but I was pleased with the items purchased. Quality of the shirts could have been a little better but they'll be OK for the Summer. The hoodie was good quality and my partner was really pleased. Prices very good.
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Posted 4 years ago
Estupendo llegó a tiempo muy bonito un poco pequeño pero fui yo quien se equivoco de tamaño de la mochila, el dibujo del gato encantador
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Posted 4 years ago
La fotografía de la cazadora era la que quería, y la que me ha llegado. Muy bien.
Helpful Report
Posted 4 years ago
Item took a month to arrive but was pleased with my beanie peaked hat purchase ! .
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Posted 4 years ago
Arrived in good time and pleased with shoes
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Posted 4 years ago
Colours of material are lovely. While the material is comfy - it does not hang well and cut is cheap. They look much better in the photos and would probably look far more classy in velour which is the impression almost given in the photos. Will not be ordering more
Helpful Report
Posted 4 years ago
took a month to arrive and the size was wrong just put it down as a lesson learnt won't be ordering again
Helpful Report
Posted 4 years ago
Very poor quality. The so called pockets are blind. Poor quality zip not bound into garment properly. I'll not wear it... away to charity .
Helpful Report
Posted 4 years ago
Delivery took longer than expected but product was soft and just what I was expecting.
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Posted 4 years ago
Rather a long wait and these boots were rather late for Christmas. Given to my granddaughter.
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Posted 4 years ago
The hoodie is not that thick so its perfect for Asia country, however I'm fairly disappointed at the quality of the tshirt. It is somewhat too thin as if they've split one cotton material to make 3 tshirts.
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Posted 4 years ago
The experience wasn’t bad. It was my 1st time purchasing. The order to a while to arrive. I’d planned to wear the outfit for Christmas but couldn’t. Also when the shipment arrived I had to pay international fees before I could receive my shipment. Maybe those are costs that you should add once when placing an order. It was R100 more
Helpful Report
Posted 4 years ago
NewChic is rated 3.6 based on 4,872 reviews