New Look Reviews

Name: New Look
Rating: 4.18

4.2 Rating 520 Reviews

83 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products and good service”

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Posted 6 years ago

“free delivery to local store”

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Posted 6 years ago

“Purchased a new evening suit. The trousers were too long but M&S offered to take them up for a reasonable price of £8.”

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Posted 6 years ago

“Bought 2 dresses, collection was simple. Both dresses look exactly like they did online, so much so I decided to keep both!”

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Posted 6 years ago

“Excilent service. Quick delivery at store. Good quality stuff.”

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Posted 6 years ago

“cater for the larger size man my son is a xxl and fashion is limited yet he can always find something he likes in new look”

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Posted 6 years ago

“Purchased striped leggings and tee shirt. Great quality and both for under £21! Have worn them a few times now and really happy with them.”

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Posted 6 years ago

“I was happy as I received exactly what i ordered. The quality is very good also. I would buy again from New Look”

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Posted 6 years ago

“Fast Delivery - Easy Return System If Needed - Good Quality Products!”

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Posted 6 years ago

“Always buy clothes from New Look instore and online. Staff always friendly and helpful and orders placed online are always correct and received in a timely manner.”

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Posted 6 years ago

“Bought shoes & clothes online delivery was quick and all things in good condition well packed.”

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Posted 6 years ago

“always deliver on time. no problem to return things if not suitable”

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Posted 6 years ago

“New Look always have amazing sales which is ideal for my girls. The 915 range is fantastic. I apt for the delivery pass which saves me a fortune.”

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Posted 6 years ago

“Staff always very helpful. Lots of selection in store. Great prices.”

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Posted 6 years ago

“Newlook always deliver on time and have no issue with in store returns. Great service for a mum who can't go shopping and try things on in the changing rooms.”

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Posted 6 years ago

“Good quality, many different sizes and fair prices.”

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Posted 6 years ago

“Great products. Good prices and fast delivery”

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Posted 6 years ago

“The online shop is easy and quick. I found just what I was looking for and it's a lovely buy - parcel delivered speedily with no hastle. Great!”

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Posted 6 years ago

“Love the clothes from here great fit and good value!”

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Posted 6 years ago

“Beautiful clothes, always a go to. Student discount at 20% makes things so much more affordable too!”

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Posted 6 years ago

New Look is rated 4.2 based on 520 reviews