New Look Reviews

Name: New Look
Rating: 4.18

4.2 Rating 520 Reviews

83 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful clothes and brilliant staff”

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Posted 7 years ago

“Quick service”

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Posted 7 years ago

“Good ordering website.plenty of choice,size and colours.Delivery to store.Easy returning unwanted items to store also.”

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Posted 7 years ago

“A spacious store with a wide choice of clothing. Easy to navigate around the tidy store. Staff are helpful and friendly, and keen to help e.g. To order a different size item if it is unavailable in store.”

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Posted 7 years ago

“Great quality & prices. Amazing service.”

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Posted 7 years ago

“Love the clothes they make me feel good about me”

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Posted 7 years ago

“Had some thing i could wear”

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Posted 7 years ago

“Ordered very last minute but came quickly without a problem. Perfect!”

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Posted 7 years ago

“I loved the clothes and there was next day delivery”

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Posted 7 years ago

“I went on the website to order a pair of shoes I went through the whole procedure to find t hat I had no confirmation email although the money had gone out of my bank account when I went on the website I entered a live chat and explained the situation. I was advised that the process of buying them had finished and that I was due a refund in 3 working days and the shoe s will not arrive. By the end of the week my shoes had been delivered to me which did confuse me however I was pleased to receive them rather than a refund.”

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Posted 7 years ago

“Good service and good quality clothes”

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Posted 7 years ago

“The only part that made me happy were the help team on Twitter, very efficient and resolved my problem in a satisfactory manner”

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Posted 7 years ago

“Good petite range.”

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Posted 7 years ago

“Very helpful”

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Posted 7 years ago

“I popped in recently and ended up buying 4 tshirts for my holiday. Great prices and quality”

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Posted 7 years ago

“Quick and efficient delivery. Very friendly and helpful staff. Good value product.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Excellent quality”

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Posted 7 years ago

“Their leggings are always great quality”

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Posted 7 years ago

“The clothes I bought in the sale arrived quick and were really nice clothes! However, some of the items that I also wanted were out of stock which was unfortunate.”

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Posted 7 years ago

New Look is rated 4.2 based on 520 reviews