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New Look Reviews

4.2 Rating 520 Reviews
83 %
of reviewers recommend New Look
4.2
Based on 520 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 47%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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Anonymous
Anonymous  // 01/01/2019
The staff were helpful and friendly, the clothing I bought was brilliant 10/10 would do again
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Posted 7 years ago
ordered online was a delivered fast
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Posted 7 years ago
nice staff
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Posted 7 years ago
Good quality clothes, fast delivery
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Posted 7 years ago
Love new look, cheap lovely clothing, always friendly staff.
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Posted 7 years ago
Good clothing
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Posted 7 years ago
The clothes I brought were to my satisfaction and were good qaulity and fair priced
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Posted 7 years ago
Found what I wanted and also great range of clothes.
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Posted 7 years ago
Friendly, courteous staff and always happy to help Lovely range of clothes
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Posted 7 years ago
Finally some nice fitting, flattering, summer friendly, affordable nursing attire!
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Posted 7 years ago
They didn t processed the order Bad comunication. Slow answers
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Posted 7 years ago
I got what I ordered
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Posted 7 years ago
They were quick and easy to buy from, always have some form of sale or discount applied - which makes makes parting with money a lot easier. Unfortunately, I didn't really like many of the clothes and so had to return them. My review is based on this return which went really well. I have had no issues, just returned (free), received a confirmation email as soon as they had the returns and the refund was issued within 10days. I thought this was a really reliable service and definitely put me at ease.
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Posted 7 years ago
Very quick service always polite
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Posted 7 years ago
Had a wonderful HR with my daughter shopping for clothes for me I'm in my 40's and daughter of 13 Only shop we can both go in and be happy Thank you to the kind staff in Lincoln too XX
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Posted 7 years ago
Ordered online and received items within a week.
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Posted 7 years ago
Free click and collect and over 20 is free delivery at home
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Posted 7 years ago
Excellent value for money , great customer service !
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Posted 7 years ago
I the fact that they gave me text and email updates on what was happening with my package and the fact that the package/s mostly got here on time. In addition to this, the clothes that arrived were of high quality and securely packaged. Good prices.
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Posted 7 years ago
Very quick delivery and easy return system, would definitely use again! Great purchases for holiday!
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Posted 7 years ago
New Look is rated 4.2 based on 520 reviews