New Look Reviews

Name: New Look
Rating: 4.18

4.2 Rating 520 Reviews

83 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and good Tall range”

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Posted 7 years ago

“Quality of the clothes and my style”

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Posted 7 years ago

“Ordered online to collect, goods didnt fit but got instant gift voucher as refund! Perfect.”

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Posted 7 years ago

“Everything in order fitted well, shame delivery was late but I think this was down to delivery company rather than newlook”

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Posted 7 years ago

“Fantastic shop online or in store.... never shop anywhere else ... highly recommended”

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Posted 7 years ago

“Very good customer service, very helpful, when the product wasn't in stock they advised on how they can get my stock in”

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Posted 7 years ago

“Good sale offers and even with standard delivery items ordered arrived pretty quick.”

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Posted 7 years ago

“Amazing great quality products and great prices”

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Posted 7 years ago

“Reasonable prices for nice clothes”

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Posted 7 years ago

“I order clothes online to which they came within next day when it said 3-5 days. Packaging was perfect. Very good.”

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Posted 7 years ago

“easy to locate what i want, helpful staff”

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Posted 7 years ago

“My daughter paid next day delivery for an outfit she needed for a christening. She ordered daytime on the Thursday so should have been able to collect from the Staines store on the Friday. We went to pick up the order only to be told it wasn't there as the delivery driver couldn't find his way to the shop!!!”

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Posted 7 years ago

“Helpful staff. Good clothes”

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Posted 7 years ago

“Click and collect very easy to do staff are quick and helpfull. Always love newlook style , very good quality clothing.”

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Posted 7 years ago

“Easy site to follow, great sale, fast shipping and items as per description”

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Posted 7 years ago

“Items came really quick & is easy to return”

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Posted 7 years ago

“Had the full outfit I wanted in store from a dress to shoes, bags and jewellery”

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Posted 7 years ago

“product looked lovely. service was good”

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Posted 7 years ago

“Love the new payment option for over 12 months. Plus size range is becoming so much more fashionable. Be nice if things were a little longer. But the two orders I got in the past week are just perfect. Thasbk you”

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Posted 7 years ago

“I bought several items and was very happy as all the clothing a correct fit for my size.”

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Posted 7 years ago

New Look is rated 4.2 based on 520 reviews