New Look Reviews

Name: New Look
Rating: 4.16

4.2 Rating 522 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service very professional and polite”

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Posted 7 years ago

“They made a good product that was delivered promptly and was in good condition”

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Posted 7 years ago

“Leggings are good quality and perfect fitting”

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Posted 7 years ago

“Always get lovely clothes, true to size. Amazing customer service.”

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Posted 7 years ago

“I was having trouble placing an order online so had to phone customer services for help. The girl that answered couldn't have been more helpful. She did my order for me but we chatted about Christmas and other things and she was very friendly and happy. It made such a nice change and definitely brightened up my day.”

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Posted 7 years ago

“It was the good quality clothes and reasonably priced which I bought for a lot of christmas presents”

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Posted 7 years ago

“I love that New Look cater for larger women and are still trendy. The only problem is the order can take some time and I live in the country..but I have been pleased with the quality and style.”

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Posted 7 years ago

“simple click and collect free of charge and free returns”

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Posted 7 years ago

“service was great everything delivered when it said it was going to be”

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Posted 7 years ago

“Frequent emails to state delivery placement and products always please.”

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Posted 7 years ago

“New Look products are very reasonably priced and excellent quality. Their ribbed jumpers wash up beautifully and they have had a great range of mini skirts to team with the tops.”

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Posted 7 years ago

“They ordered something into the shop for me. It came within a few days. Fast service and friendly staff”

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Posted 7 years ago

“great customer service”

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Posted 7 years ago

“Great Clothes and customer service”

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Posted 7 years ago

“Quick delivery! Lots of choice :)”

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Posted 7 years ago

“Superb quality, perfect size, sturdy base and great value for money.”

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Posted 7 years ago

“Online order for jacket for Granddaughter, very good quality, good price ,delivered to right address on time”

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Posted 7 years ago

“Their website is always easy to use and I did find the exact coat that I was after! Also, I got 45% off which was great. The delivery of the coat was quite quick. Thanks”

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Posted 7 years ago

“they always got new stock in for every season”

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Posted 7 years ago

“They were very happy and very very helpful they helped me find all I needed”

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Posted 7 years ago

New Look is rated 4.2 based on 522 reviews