New Look Reviews

Name: New Look
Rating: 4.16

4.2 Rating 522 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am pleased with the friendly and helpful staff who helped me when finding some black trousers. I asked for a size however they didn't have out in the shop, so they went back to look which was very helpful. Unfortunately they didn't have the size however they took extra time to order them for me.”

Helpful Report

Posted 7 years ago

“Helpful with sizing and information about stock.”

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Posted 7 years ago

“They always make me happy”

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Posted 7 years ago

“Great selection of clothes and good prices”

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Posted 7 years ago

“The staff were helpful and friendly, the clothing I bought was brilliant 10/10 would do again”

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Posted 7 years ago

“ordered online was a delivered fast”

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Posted 7 years ago

“Good quality clothes, fast delivery”

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Posted 7 years ago

“Love new look, cheap lovely clothing, always friendly staff.”

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Posted 7 years ago

“Found what I wanted and also great range of clothes.”

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Posted 7 years ago

“Friendly, courteous staff and always happy to help Lovely range of clothes”

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Posted 7 years ago

“Finally some nice fitting, flattering, summer friendly, affordable nursing attire!”

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Posted 7 years ago

“Very quick service always polite”

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Posted 7 years ago

“Had a wonderful HR with my daughter shopping for clothes for me I'm in my 40's and daughter of 13 Only shop we can both go in and be happy Thank you to the kind staff in Lincoln too XX”

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Posted 7 years ago

“Ordered online and received items within a week.”

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Posted 7 years ago

“Free click and collect and over 20 is free delivery at home”

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Posted 7 years ago

“Excellent value for money , great customer service !”

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Posted 7 years ago

“Very quick delivery and easy return system, would definitely use again! Great purchases for holiday!”

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Posted 7 years ago

“Fast delivery on an order”

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Posted 7 years ago

“My grand daughter and I shopped there today; the staff were friendly and helpful; my grand daughter bought most of her holiday clothes there and was so happy with her "buys". Thank you New Look for a happy shopping experience.”

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Posted 7 years ago

“Very extremely polite”

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Posted 7 years ago

New Look is rated 4.2 based on 522 reviews