New Look Reviews

Name: New Look
Rating: 4.18

4.2 Rating 520 Reviews

83 %

of reviewers recommend New Look

Company Reviews

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Metrics

4.2

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product at a great price. Bought a lovely warm jumper in khaki - just need the cold weather now! Great service from customer service too.”

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Posted 7 years ago

“To find the curves clothes for us larger ladies on the New Look site was great, bought a jumpsuit and shoes and they fit perfectly and the shoes are super comfy, thanks again Nee Look can't wait to order more”

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Posted 7 years ago

“Brought a pair of black skinny jeans, fitted well other than length was a bit short”

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Posted 7 years ago

“The product came in good time and it helps that they describe the size and height of model so you will know what it would look like on you.”

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Posted 7 years ago

“Delivery as promised”

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Posted 7 years ago

“Really good clothes and a lot of sales for all people that love New Look”

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Posted 7 years ago

“excellent customer service excellent value staff always happy and friendly the discount on the blue light card is amazing ... thank you”

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Posted 7 years ago

“Excellent service, friendly helpful girls/boys. Nothing too much for them, very helpful”

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Posted 7 years ago

“Great value with great offers. Stores seem to have different items than each other rather than all stockig same but easy to order online.”

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Posted 7 years ago

“Always service with a smile happy to help with sizes and quick email receipt”

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Posted 7 years ago

“Excellent customer service”

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Posted 7 years ago

“The New Look online sale offered unbeatable value for money, on superb quality goods ideal for gifting.”

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Posted 7 years ago

“I was pleased with the service I received. I had to make a return after 28 days of the purchase date and was issued a credit note.”

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Posted 7 years ago

“Staff happy and friendly.. found size I required from the stock room.”

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Posted 7 years ago

“Fantastic shop. Staff are so helpful . Clothing and shoes are great quality. I always buy from there and always recommend to people. Im 49 years of age and they cater for my age group”

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Posted 7 years ago

“Motherwell newlook branch always friendly and helpful”

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Posted 7 years ago

“happy to get”

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Posted 7 years ago

“Their sale is massive plus extra discounts and I was happy to get what I wanted”

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Posted 7 years ago

“The staff are always helpful. the items are affordable and good value for money. returns are easy to do and they always have trendy clothes”

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Posted 7 years ago

“Very quick with orders and easy to return if something doesnt fit.”

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Posted 7 years ago

New Look is rated 4.2 based on 520 reviews