Login
Start Free Trial Are you a business?? Click Here

New Look Reviews

4.2 Rating 522 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
I went into Bridlington, New Look, Friday 13th December, & was greeted by a lovely young lady, called Izzy, who went above & beyond to help me find what I wanted & buy some last minute gifts, Thank you Izzy, I will certainly be back, great customer service.
posted 1 month ago - Anonymous
Friendly service and great deals in the sale and out
posted 1 year ago - Caroline Edwards
Excellent customer service and very efficient. Wonderful staff.
posted 2 years ago - Anonymous
Brought the new white boucle' utility blazer was very pleased with the quality & fit so had to order all the other colours Green, turquoise & black, they would go with any outfit. Delivery fast & efficient service.
posted 2 years ago - Kaz
Great service from Manyong in the metrocentre who helped me find a top which fitted my requirements. Lovely girl.
posted 2 years ago - Anonymous
A big thank you to Nicola (New Look) Kilmarnock Store, Ayrshire. Nicola was so helpful in helping me to return a parcel. 10 out of 10 for Customer Service and looking after your customers in a lovely friendly manner x
posted 2 years ago - Gail
I wanted to say that I had excellent Customer Service in your Clevely’s Branch.
posted 2 years ago - Geraldine
Amazing customer service by Kate at Meadowhall/Sheffield branch. Super helpful and kind! Thank you once again!
posted 3 years ago - Libby
Went in to your Cardiff store in st David’s centre today with a return was served by Chloe she was amazing polite and found the dress on line in my size , great customer service
posted 3 years ago - Anonymous
Placed an order but changed my mind sent a message to cancel was dealt with quickly great customer service from advisor craig.
posted 3 years ago - Anonymous