New Look Reviews

Name: New Look
Rating: 4.18

4.2 Rating 520 Reviews

83 %

of reviewers recommend New Look

Company Reviews

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Metrics

4.2

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered right size”

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Posted 7 years ago

“The products are so good, the materials are lovely and worth the money, customer service is usually very good too.”

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Posted 7 years ago

“Very worth every penny you spend with them”

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Posted 7 years ago

“True sizes and good range”

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Posted 7 years ago

“Easy to use website, quick delivery, clear pictures of items”

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Posted 7 years ago

“Great value, fairly fast delivery”

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Posted 7 years ago

“I ordered an item online, this ordering process was very easy and straight forward. The item arrived in the time specified and staff were very pleasant in the shop.”

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Posted 7 years ago

“Love the clothing and prices. Great variety to choose from.”

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Posted 7 years ago

“Very pleasant staff and excellent service too”

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Posted 7 years ago

“I recently got a new job and felt I needed some new clothes for my new job. After not buying any new clothes in a while I felt a little lost when knowing what to buy. New Look Bognor Regis has such a clean and tidy store with so many outfit options that I was able to buy my new clothes very easily. I will be returning again and again!”

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Posted 7 years ago

“Excellent quality clothing and good choice of different styles and colours”

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Posted 7 years ago

“Newlook is one of the highstreet retailers that I am always happy and impressed with. The sizing is spot on, the quality good and the cost affordable. I have purchased shoes, clothes, perfume, makeup and jewellery from this retailer over the last 2 months and they never fail to impress me. My only issue was with a green leather look jacket i purchased and the lining had a strong fish aroma. I put this in the wash (following the tag instructions) with some fabric softener and it smells and feels amazing with no stinky smell!”

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Posted 7 years ago

“Always find what I'm looking for!”

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Posted 7 years ago

“Great customer service very helpful”

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Posted 7 years ago

“Quick and easy”

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Posted 7 years ago

“The quality of most things I buy in New Look is very good and it's not over priced.”

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Posted 7 years ago

“Very helpful and extremely nice customer service.”

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Posted 7 years ago

“Sales assistant I was served by was nice and friendly - nice chit chat. However, I'm not usually one to find what I want in the sizes I need and often have to order online after my trip. The clothes are all very 'similar' and I see no massive difference between a lot of the items. Having said that, the quality of clothes is reasonable and I purchase on the basis of that it's slightly cheaper than other high street brands but don't always last very long.”

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Posted 7 years ago

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Posted 7 years ago

“The shop was clean well orgsnised and was served very politely at the till”

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Posted 7 years ago

New Look is rated 4.2 based on 520 reviews