New Look Reviews

Name: New Look
Rating: 4.18

4.2 Rating 520 Reviews

83 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

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“service was great everything delivered when it said it was going to be”

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Posted 7 years ago

“Frequent emails to state delivery placement and products always please.”

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Posted 7 years ago

“They have a wide variety of styles available!”

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Posted 7 years ago

“New Look products are very reasonably priced and excellent quality. Their ribbed jumpers wash up beautifully and they have had a great range of mini skirts to team with the tops.”

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Posted 7 years ago

“They ordered something into the shop for me. It came within a few days. Fast service and friendly staff”

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Posted 7 years ago

“great customer service”

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Posted 7 years ago

“Great Clothes and customer service”

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Posted 7 years ago

“Good service nice clothes and good customer service”

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Posted 7 years ago

“Quick delivery! Lots of choice :)”

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Posted 7 years ago

“Superb quality, perfect size, sturdy base and great value for money.”

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Posted 7 years ago

“They are a good store, with various stock to choose from - no matter what product you're looking for. However, I am always hesitant to order online from them as it's £3.99 for delivery (which is acceptable) but I think that £2.99 for click & collect is a stretch.”

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Posted 7 years ago

“Online order for jacket for Granddaughter, very good quality, good price ,delivered to right address on time”

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Posted 7 years ago

“Their website is always easy to use and I did find the exact coat that I was after! Also, I got 45% off which was great. The delivery of the coat was quite quick. Thanks”

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Posted 7 years ago

“they always got new stock in for every season”

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Posted 7 years ago

“The lady who served me was very nice and made conversation with me about my item which was a dress I needed for a party. I felt like she was genuinely interested and that definitely made me feel happy :)”

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Posted 7 years ago

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Posted 7 years ago

“They were very happy and very very helpful they helped me find all I needed”

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Posted 7 years ago

“Very prompt service from ordering online to receiving goods - just a few days! Will recommend and use again - thank you!”

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Posted 7 years ago

“Product as described and efficient delivery”

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Posted 7 years ago

“They offer a variety of stylish, fashionable, well priced, quality products”

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Posted 7 years ago

New Look is rated 4.2 based on 520 reviews