New Look Reviews

Name: New Look
Rating: 4.16

4.2 Rating 522 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, reasonable prices, accurate size guide, high quality product”

Helpful Report

Posted 7 years ago

“The price of there clothing is exelent and shipping is fast if you wish to order on line and I also like the idea of the new look card where you can buy now pay later.”

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Posted 7 years ago

“Exceptional clothing range and all reasonable prices”

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Posted 7 years ago

“Easy to purchase, friendly staff, lovely stock to choose from”

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Posted 7 years ago

“very good products, fair prices, clean and visually appealing stores”

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Posted 7 years ago

“Quick delivery you are kept well informed when you order will arrive down to a time scale, very impressed”

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Posted 7 years ago

“Customer service was amazing”

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Posted 7 years ago

“The website isreally well designed you can look at one specific area without having to look at everything and its really easy to order from aswell”

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Posted 7 years ago

“I ordered a jacket from New Look and once I received it it was better than the pictures online.”

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Posted 7 years ago

“The website was easy to navigate and that made the purchase easy and quick”

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Posted 7 years ago

“They have a really nice range of stylish summer clothing for ladies that are reasonably priced. I found their staff really friendly and helpful. It is one of four of five shops I always visit when looking for something to suit either myself or one of my daughters.”

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Posted 7 years ago

“Good customer service”

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Posted 7 years ago

“Great prices and good Tall range”

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Posted 7 years ago

“Quality of the clothes and my style”

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Posted 7 years ago

“Ordered online to collect, goods didnt fit but got instant gift voucher as refund! Perfect.”

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Posted 7 years ago

“Fantastic shop online or in store.... never shop anywhere else ... highly recommended”

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Posted 7 years ago

“Very good customer service, very helpful, when the product wasn't in stock they advised on how they can get my stock in”

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Posted 7 years ago

“Good sale offers and even with standard delivery items ordered arrived pretty quick.”

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Posted 7 years ago

“Amazing great quality products and great prices”

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Posted 7 years ago

“I order clothes online to which they came within next day when it said 3-5 days. Packaging was perfect. Very good.”

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Posted 7 years ago

New Look is rated 4.2 based on 522 reviews