New Look Reviews

Name: New Look
Rating: 4.16

4.2 Rating 522 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service at Teesside park”

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Posted 6 years ago

“Really great and helpful staff.”

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Posted 6 years ago

“I ordered a few items from here the other day. Everything came the next day and it was all in good condition.”

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Posted 6 years ago

“Excellent customer service. Staff all so friendly and helpful, cannot fault them.”

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Posted 6 years ago

“Good fit quick service and delivery”

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Posted 6 years ago

“Buy from here regularly and I'm always pleased with the service I receive.”

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Posted 6 years ago

“Easy to buy from”

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Posted 6 years ago

“I love going into new look fossepark they are always helpful great customer service”

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Posted 6 years ago

“Lots of choice”

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Posted 6 years ago

“Order arrived earlier than expected. Very happy.”

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Posted 6 years ago

“The dress I was looking for was out of stock everywhere I looked but I found it online and although the stock was low as well it hasn't been cancelled and was delivered very quickly. The fit is great and the material is lovely and soft. Very happy!”

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Posted 6 years ago

“Excellent customer service went above and beyond to help me purchase the item I was looking for.”

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Posted 6 years ago

“Affordable prices on high street fashion”

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Posted 6 years ago

“Very happy”

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Posted 6 years ago

“The online shopping is very easy to use, lots of good information on products, sizes and colours, which is all pretty accurate. They offer free delivery if you spend over a certain amount or pick-up free at a new look store. Good sales, and prices are good value for money in the sales.”

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Posted 6 years ago

“Great customer service always willing to help fantastic friendly attitude”

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Posted 6 years ago

“Great customer service”

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Posted 6 years ago

“Good quality with a wide range of products. Easy ordering and prompt delivery. Good value”

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Posted 6 years ago

“Fast delivery, reasonable price, lovely warm coat.”

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Posted 6 years ago

“Quick service and high quality garments”

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Posted 6 years ago

New Look is rated 4.2 based on 522 reviews