New Look Reviews

Name: New Look
Rating: 4.16

4.2 Rating 522 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.2

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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New Look 1 star review on 21st October 2024

Pooja

New Look 1 star review on 10th November 2023

Anonymous

New Look 5 star review on 19th October 2022

Anonymous

New Look 1 star review on 7th April 2022

Sheyla

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to locate what i want, helpful staff”

Helpful Report

Posted 7 years ago

“Click and collect very easy to do staff are quick and helpfull. Always love newlook style , very good quality clothing.”

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Posted 7 years ago

“Easy site to follow, great sale, fast shipping and items as per description”

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Posted 7 years ago

“Had the full outfit I wanted in store from a dress to shoes, bags and jewellery”

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Posted 7 years ago

“product looked lovely. service was good”

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Posted 7 years ago

“Love the new payment option for over 12 months. Plus size range is becoming so much more fashionable. Be nice if things were a little longer. But the two orders I got in the past week are just perfect. Thasbk you”

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Posted 7 years ago

“I bought several items and was very happy as all the clothing a correct fit for my size.”

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Posted 7 years ago

“Delivered right size”

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Posted 7 years ago

“Very worth every penny you spend with them”

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Posted 7 years ago

“True sizes and good range”

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Posted 7 years ago

“Easy to use website, quick delivery, clear pictures of items”

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Posted 7 years ago

“I ordered an item online, this ordering process was very easy and straight forward. The item arrived in the time specified and staff were very pleasant in the shop.”

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Posted 7 years ago

“Love the clothing and prices. Great variety to choose from.”

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Posted 7 years ago

“Very pleasant staff and excellent service too”

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Posted 7 years ago

“I recently got a new job and felt I needed some new clothes for my new job. After not buying any new clothes in a while I felt a little lost when knowing what to buy. New Look Bognor Regis has such a clean and tidy store with so many outfit options that I was able to buy my new clothes very easily. I will be returning again and again!”

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Posted 7 years ago

“Excellent quality clothing and good choice of different styles and colours”

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Posted 7 years ago

“Newlook is one of the highstreet retailers that I am always happy and impressed with. The sizing is spot on, the quality good and the cost affordable. I have purchased shoes, clothes, perfume, makeup and jewellery from this retailer over the last 2 months and they never fail to impress me. My only issue was with a green leather look jacket i purchased and the lining had a strong fish aroma. I put this in the wash (following the tag instructions) with some fabric softener and it smells and feels amazing with no stinky smell!”

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Posted 7 years ago

“Always find what I'm looking for!”

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Posted 7 years ago

“Great customer service very helpful”

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Posted 7 years ago

“Quick and easy”

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Posted 7 years ago

New Look is rated 4.2 based on 522 reviews