Login
Start Free Trial Are you a business?? Click Here

OFFICE Shoes Reviews

3.0 Rating 315 Reviews
F
Happiness Grade
F

Returns - Difficult

14.29%
Industry Average
When neither of them fit, I went through the process of creating a returns label and it only allowed me to create one, so I attached both packages together.
posted 1 month ago - Anonymous
They promised me great returns, but all they did was take my money and disappear.
posted 2 months ago - john kevin
Terrible… ordered some birkenstock shoes no where on the website does it state narrow fitting!… had to get a returns label printed as i have no printer… yodel said the barcode was not acceptable .
posted 8 months ago - Anonymous
Now UPS is trying to contact them to get a returns' fee sorted, and OFFICE are not replying to them.
posted 1 year ago - VALIA GIANNAROU
You'll be able to print off your own Collect Plus returns label as well as find your nearest Collect Plus store by following the below link - https://www.
posted 1 year ago - Gus Bliss
So I went onto the ‘returns section’ on their website and clicked to request a ‘returns label’ which was emailed over to me immediately attaching a ‘Yodel Returns Label’ to print off & attach to my parcel I wanted to return.
posted 2 years ago - Tintin62
So I went onto the ‘returns section’ on their website and clicked to request a ‘returns label’ which was emailed over to me immediately attaching a ‘Yodel Returns Label’ to print off & attach to my parcel I wanted to return.
posted 2 years ago - Tintin62
I should have read customer’s previous reviews, as I too, having been scammed by them as over 2 months ago, I ordered online a pair of ‘Ugg Boots’ but they were too big so I was emailed a ‘Yodel returns label’ to print off and attach to my parcel, which I did & returned my parcel for a refund, in the exact box & packaging via my local Yodel collection/drop-off store & have now been accused by ‘Office’ customer Services, of sending something else in a box with Chinese stickers!.
posted 2 years ago - Tintin62
A week later, I was furious to discover that despite my clearly writing on the returns form that I want to refund because I have been sent the wrong boots and taking the box for a refund, I was being sent out the correct pair.
posted 3 years ago - Anonymous
Got doc Martin’s in December as present, after lockdown tried to return when shops opened didn’t have receipt, told by staff to bring bank statement in Did this but it was slightly out of returns date (even though I wasnt advised this) and they wouldn’t return them! Wouldn’t let me speak to customer service.
posted 3 years ago - Louisa