OFFICE Shoes Reviews

“ Terrible customer service. Only half the order was sent. Was on chat waiting for hours with no reply. Sent email, messages etc and no answer. I have submitted a complaint through PayPal and am hoping they will resolve the problem. ”

“ Worst customer service I have ever come accross. Would avoid this company like the plague I contacted them via email. Tried live chat it wasn’t working, nobody answers the phone so I had to drive 50 mins after they sent me the complete wrong package and it only had one shoe in it. The staff I have spoken to have been most unhelpful and this company is a scam ”

“ Terrible service Yodel driver placed my parcel in a unsupervised mail room of a block of flats near mine ( I have my own entrance and letter flap ) . ”

“ Omg worst customer service in Westfield Stratford. Manager name is Sofie need need to learn how treat customers. Came to shop to rerun my item and they didn’t accept as I used only once ”

“ You have to wait ages to someone contact to you because they do not have customer service you can talk and their live chat never respond to you. ”

“ Terrible company, sent wrong shoes and asking me to now walk to a shop far away to send them back after taking 4 weeks to conclude the shoes were wrong after they asked me to send photos!!!! From: OFFICE Customer Service Date: Friday, 14 July 2023 at 14:31 To: G Subject: RE: Order Despatched Hi XXXXX Thanks for your email. ”

“ Horrible service, please make yourself a favour and don't buy from Office. Ordered online and the parcel never arrived. On top of that, they would not issue a refund. Never experienced something similar, just extremely bad service. ”

“ Really poor form and terrible customer service. ”

“ When I chased OFFICE again they told me the parcel had been lost, funny how they seem to use that one liner a lot yet do nothing about the courier service they use to rectify the issues for customers. ”

“ The assistant in store phoned customer services and was asked to take photos of the boots. ”