Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,431 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,431 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

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“Top quality products at the right price, prompt delivery”

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Posted 4 years ago

Good Afternoon Bardhyl Bileri, We are pleased that you were happy with your delivery and products. Thankyou for your review.

Posted 4 years ago

“Not only was the service excellent. The order arrived before the time i was expecting it. All in all i very pleased. I would definitely recommend you to anyone. Thank you.”

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Posted 4 years ago

Good afternoon Danny, Its great to hear you're happy with the service you received from us. Thanks for the review.

Posted 4 years ago

“Great price, quick delivery”

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Posted 4 years ago

Hi Julie, Thanks for your review. We're very pleased that you are happy with our service.

Posted 4 years ago

“I will recommend this company to all my friends”

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Posted 4 years ago

Good Afternoon Adrian, Thankyou for your recommendations, and thanks for a great review!

Posted 4 years ago

“One of the worst online companies I have worked with. Please do not buy from them. Happy to take your money. No customer support and products defective. No support.”

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Posted 4 years ago

Good Morning John, Thankyou for your review. I can see that some of the plasterboards delivered to you were damaged and that these have been replaced for you. I can also see that some of the beads were ordered incorrectly and we will be collecting them from you on Friday at no additional cost. We are sorry for any inconvenience caused.

Posted 4 years ago

“Did not work very well”

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Posted 4 years ago

Good morning, I can see that you have ordered and received some iKoustic MuteMat 2 Soundproofing Board. It would appear that we haven't heard anything from you regarding any issues. This product is usually installed as part of a system, and if you would like to contact us, we would be more than happy to assist you in the installation process.

Posted 4 years ago

“As promised. Delivered on time. Will be using You again”

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Posted 4 years ago

Hi Jon, Thanks for the review. We look forward to hearing from you again.

Posted 4 years ago

“Great value, quick delivery, will now use as supplier.”

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Posted 4 years ago

Hi Grahm, Thanks for the review. We look forward to hearing from you.

Posted 4 years ago

“Very good it was delivered the date I asked.”

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Posted 4 years ago

Hi Wilma, Thanks for taking time to send a review.

Posted 4 years ago

“Delivery right on time”

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Posted 4 years ago

Good afternoon Sukhvinder Raju, Thanks for your review.

Posted 4 years ago

“Very helpful staff, easy to place order online, very prompt delivery, delivery driver exceptionally polite and helpful. Best price online too.”

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Posted 4 years ago

Hi Gary, Thanks a lot for this great review.

Posted 4 years ago

“Delivered on time and the driver couldn’t do enough to help. Highly recommend and definitely use again. Thank you”

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Posted 4 years ago

Good afternoon Paul, Thanks for taking time to give us this review.

Posted 4 years ago

“I ordered excellent service very good and wouldn’t hesitate over again delivery fast Quality of goods excellent and communication excellent recommendations”

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Posted 4 years ago

“Helpful & quick to reply via email Delivered on time helpful driver insulation all in good un-damaged Condition”

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Posted 4 years ago

“Very prompt and efficient service.”

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Posted 4 years ago

“Got a date for delivery but turned up day aftet”

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Posted 4 years ago

Good morning Nigel, Thanks for your review Sincere apologies for the delay in your order.

Posted 4 years ago

“Good service and communication.”

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Posted 4 years ago

“Very prompt delivery and my order was great quality, would shop again and recommend!”

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Posted 4 years ago

“Excellent product and service”

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Posted 4 years ago

“Delivered on time and well packaged. The delivery driver called before delivery which was great. Would use again.”

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Posted 4 years ago

Online Insulation Ltd is rated 4.7 based on 1,431 reviews