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Online Insulation Ltd Reviews

4.7 Rating 1,379 Reviews
94 %
of reviewers recommend Online Insulation Ltd
Company Reviews Metrics Info
4.7
Based on 1,379 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Online Insulation Ltd Reviews

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

Visit Website

Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
David N Cartwright
Verified Buyer
“Prompt delivery after the Christmas break and really helpful delivery driver”
Helpful Report
Posted 1 year ago
Thank you so much David for your 5 star rating! We appreciate your kind words regarding our prompt delivery after the Christmas break and our helpful delivery driver. We are grateful to have the privilege of serving you. Thank you for being a loyal, repeat customer!
Posted 1 year ago
Andy Day
Verified Buyer
“Easy to order, great price and delivery. Many thanks Andy”
Helpful Report
Posted 1 year ago
Thank you so much, Andy, for your 5-star rating of Online Insulation Ltd. Your feedback about our easy ordering process, great price and delivery is highly appreciated. We are delighted to have your trust in our services. Thank you for your kind words!
Posted 1 year ago
Stephen Cator
Verified Buyer
“Didn't handle this order personally. Didn't have in stock themselves. They just sent to another company who didn't have enough stock. Now my job is held up”
Helpful Report
Posted 1 year ago
Hi Stephen, We are not sure that this review is for us. It’s currently the 11th and your delivery is booked for the 13th as requested. We can’t of been late for a delivery before the delivery is due.
Posted 1 year ago
Joanne Pearce
Verified Buyer
“Fantastic”
Helpful Report
Posted 2 years ago
Thanks for your Review, it’s very much appreciated.
Posted 1 year ago
Anonymous
Verified Buyer
“Best price including delivery online, a third of the price compared to B&Q. Delivered on a day to suit.”
Helpful Report
Posted 2 years ago
Thanks for your Review, it’s very much appreciated.
Posted 1 year ago
Robert Thomason
Verified Buyer
“Selected the required product from the website, put it in the basket, paid, delivered on date requested! simple as!”
Helpful Report
Posted 2 years ago
Thanks for your Review, it’s very much appreciated.
Posted 1 year ago
Greg Chambers
Verified Buyer
“Very professional, kept me updated and delivery was excellent.”
Helpful Report
Posted 2 years ago
Thanks for your Review, it’s very much appreciated.
Posted 1 year ago
Andrew Dickins
Verified Buyer
“The prices were competitive, delivered on the day they arranged. You need anything else”
Helpful Report
Posted 2 years ago
Thanks for your Review, it’s very much appreciated.
Posted 1 year ago
Richard Cook
Verified Buyer
“Excellent communication and delivery”
Helpful Report
Posted 2 years ago
Ian Lamb
Verified Buyer
“Great service, fast and efficient delivery, great price!”
Helpful Report
Posted 2 years ago
Terry Brentnall
Verified Buyer
“What I ordered delivered on time by a excellent driver”
Helpful Report
Posted 2 years ago
Luke Body
Verified Buyer
“Still waiting for a response back as there was two sheets of insulation board missing from my order”
Helpful Report
Posted 2 years ago
Hi Luke, Thanks for your review. As mentioned in our email, as you reported the shortage 3 days after the delivery and also after our office has closed for the year, it has taken us just a little longer than 24 hours to come back to you. We will come back to you as soon as we can and we will resolve any issues that we can as soon as possible.
Posted 2 years ago
Richard Shetliffe
Verified Buyer
“From online order to delivery was straight forward with no issues.”
Helpful Report
Posted 2 years ago
Robert Reynolds
Verified Buyer
“Delivered on time excellent delivery driver will definitely use them again !!!!”
Helpful Report
Posted 2 years ago
Kenneth Atkins
Verified Buyer
“They said it would be delivered on that day and it was . Simple”
Helpful Report
Posted 2 years ago
Steven Prince
Verified Buyer
“Superb performance in delivery .on time no issues at all . Very helpful. Would definitely recommend them . And I will be using them agains . Thanks s prince”
Helpful Report
Posted 2 years ago
Peter Jeram
Verified Buyer
“Easy to use online service with great products and prizes, I’ve already recommended them to others”
Helpful Report
Posted 2 years ago
Peter Taylor
Verified Buyer
“Great user friendly website, great prices, great delivery speed and all arrived as described and on time. Great service all round and proud to know the UK still offers this level of service”
Helpful Report
Posted 2 years ago
June Gardiner
Verified Buyer
“Excellent service quick response to order and delivery guy went above and beyond he was so helpful thankyou”
Helpful Report
Posted 2 years ago
Geoffrey Weller
Verified Buyer
“Excellent service, delivered on time.”
Helpful Report
Posted 2 years ago
Online Insulation Ltd is rated 4.7 based on 1,379 reviews
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