Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.74

4.7 Rating 1,359 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,359 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products were delivered on the agreed date, the driver phoning ahead to give an e.t.a. The curtainside lorry came equipped with a Moffett to unload and the driver helpfully unloaded the pallets in the order I needed them. The customer service was excellent and I can thoroughly recommend this company.”

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Posted 5 years ago

Thank you for your order and review, I hope that we can help again in the future.

Posted 5 years ago

“Great service I’ll only use these guys now. 👌🏻”

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Posted 5 years ago

Hi Chris, I'm pleased that you are happy with our service and look forward to working with you again.

Posted 5 years ago

“Did what it said on the tin”

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Posted 5 years ago

Thanks for your review Allan. We are pleased the delivery and materials were as expected.

Posted 5 years ago

“Competitive price, delivers on time, website very user friendly!! What more can I say!”

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Posted 5 years ago

Thanks for your order and review Joe, I hope we can help again in the future.

Posted 5 years ago

“Good,only problem was I did not see the order price in my email at the beginning + I never new it was floor jab 70 ,I was getting so that was a bonus for but I'm sure you dont advise it as floorjad70 but it would be better for you if you did the price was good by the way ,cheers”

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Posted 5 years ago

Hi Terry, Thanks for your order and review, I hope we can help again in the future.

Posted 5 years ago

“Great service and on time.”

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Posted 5 years ago

Hi James, Thanks again for using us. Please let us know if we can help again in the future.

Posted 5 years ago

“Still haven’t received the complete order”

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Posted 5 years ago

Hi Lee, I sorry to hear that your delivery has't been made in full. I will get working on this for you straight away.

Posted 5 years ago

“Every excellent”

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Posted 5 years ago

Thanks for your order and taking the time to send the review.

Posted 5 years ago

“on time and goods in good condition”

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Posted 5 years ago

Hi Mark, Thanks for your review. I'm please it all went well for you.

Posted 5 years ago

“Great service, goods arrived on the day requested....will purchase goods again”

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Posted 5 years ago

Hi, Thanks for your order and review. We hope to help again soon

Posted 5 years ago

“Bestprice”

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Posted 5 years ago

Thank you for your order and review Kelly. I glad we could help.

Posted 5 years ago

“Great prices helpful knowledgeable staff. I ordered the items I needed and they arrived 2 days later as promised and was the 1st delivery. Very pleased with the service I received and would highly recommend them and would definitely use them again.”

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Posted 5 years ago

Thank you for your order and review Anthony, we're pleased we could help.

Posted 5 years ago

“Well worth the saving by ordering on line. Quick service and would use again.”

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Posted 5 years ago

Thanks Martin, I hope we can help again in the future.

Posted 5 years ago

“Quite an experience really. The web site and ordering was fine. Unfortunately 6 of the wall bars were of the wrong type meaning that we had to delay the work our builder was doing. The replacement bars were then late arriving (by 2 days) thus delaying the work even further and - alas - one of the bars arrived bent too! Customer Support - via email - was prompt and helpful (very happy with that) but the dispatch and courier services let the side down badly.”

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Posted 5 years ago

Thank you for your review Dave. Unfortunately our distributors let us down massively on this order and it's not the usual way of us doing things. I hope that the full refund for your 8 lengths of metal carriage charge went some way to help.

Posted 5 years ago

“Good service thanks”

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Posted 5 years ago

Thanks for your order and review.

Posted 5 years ago

“Good service and competitive price”

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Posted 5 years ago

Thank you Jeff, we hope we can help again sometime.

Posted 5 years ago

“Decent price and very good delivery times. I will definitely be using again”

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Posted 5 years ago

Thank you for you order and review Ray.

Posted 5 years ago

“Order Celotex insulation board, easy to order, delivered on preferred day first thing. Will definitely use again!!”

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Posted 5 years ago

“Excellent service, delivered on time. Top marks!”

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Posted 5 years ago

Thank you for your order and review Phillip, I hope we can help in the future.

Posted 5 years ago

“Quick cheep and easy what more would you want!”

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Posted 5 years ago

Thanks for your order and review Thomas, Please let us know if we can help again in the future.

Posted 5 years ago

Online Insulation Ltd is rated 4.7 based on 1,359 reviews