Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,431 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,431 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent communication and delivery”

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Posted 2 years ago

“Great service, fast and efficient delivery, great price!”

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Posted 2 years ago

“What I ordered delivered on time by a excellent driver”

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Posted 2 years ago

“Still waiting for a response back as there was two sheets of insulation board missing from my order”

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Posted 2 years ago

Hi Luke, Thanks for your review. As mentioned in our email, as you reported the shortage 3 days after the delivery and also after our office has closed for the year, it has taken us just a little longer than 24 hours to come back to you. We will come back to you as soon as we can and we will resolve any issues that we can as soon as possible.

Posted 2 years ago

“From online order to delivery was straight forward with no issues.”

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Posted 2 years ago

“Delivered on time excellent delivery driver will definitely use them again !!!!”

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Posted 2 years ago

“They said it would be delivered on that day and it was . Simple”

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Posted 2 years ago

“Superb performance in delivery .on time no issues at all . Very helpful. Would definitely recommend them . And I will be using them agains . Thanks s prince”

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Posted 2 years ago

“Easy to use online service with great products and prizes, I’ve already recommended them to others”

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Posted 2 years ago

“Great user friendly website, great prices, great delivery speed and all arrived as described and on time. Great service all round and proud to know the UK still offers this level of service”

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Posted 2 years ago

“Excellent service quick response to order and delivery guy went above and beyond he was so helpful thankyou”

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Posted 2 years ago

“Excellent service, delivered on time.”

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Posted 2 years ago

“The boards were stacked incorrectly for the order. On delivery they slipped and damaged the edges of 50% of the boards.”

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Posted 2 years ago

Hi Neil, Thanks for your review. It's often best for you to let us know if thee is an issue as we are more than happy to replace any damages. Unfortunately, if you don't let us know, we can't put it right for you. Once you have received your goods, we give you a further 24 hours to sign and check your delivery and let us know about any issues.

Posted 2 years ago

“Great service, celotex ordered and celotex turned up on day requested (with no substitutions to different make)”

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Posted 2 years ago

“Excellent service delivery on time.”

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Posted 2 years ago

“Very Happy with service and Price”

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Posted 2 years ago

“Good service and competitive prices delivered on time”

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Posted 2 years ago

“Celotex PL4015’s ordered, arrived in good condition & delivered as promised. Would recommend.”

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Posted 2 years ago

“Quick delivery and a good price!”

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Posted 2 years ago

“Best price online, delivered on the day requested.”

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Posted 2 years ago

Online Insulation Ltd is rated 4.7 based on 1,431 reviews