Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.74

4.7 Rating 1,379 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,379 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast and reliable service”

Helpful Report

Posted 4 months ago

Thank you so much, Oleg, for your fantastic 5-star rating of Online Insulation Ltd! We truly appreciate your kind words.

Posted 4 months ago

“Great service prompt delivery very satisfied”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic 5-star rating of Online Insulation Ltd! We truly appreciate your support and trust in our services. We are thrilled to hear that you experienced great service, prompt delivery, and are very satisfied with our products.

Posted 4 months ago

“Great price and quick friendly delivery driver”

Helpful Report

Posted 4 months ago

Hi Stuart,Thank you so much for giving Online Insulation Ltd a 5-star rating! We truly appreciate your kind feedback and we are thrilled to hear that you had a positive experience with us.

Posted 4 months ago

“Excellent service and price, delivery arrived as agreed and driver was very helpful highly recommended”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with Online Insulation Ltd.

Posted 4 months ago

“Good communication, got my order in a safe and secure place. Good service.”

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Posted 4 months ago

Hi Richard,Thank you so much for giving Online Insulation Ltd a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 4 months ago

“Straightforward ordering and delivery. Product as expected. Delivery driver very considerate of pedestians and traffic on offloading - helpfull and a good cheer! Would use again.”

Helpful Report

Posted 4 months ago

Thank you so much for your glowing five-star review of Online Insulation Ltd! We truly appreciate your kind words and feedback.

Posted 4 months ago

“The delivery takes too long to the customer.”

Helpful Report

Posted 4 months ago

Hi Noel, thanks for your review. The Recicel Eurowall pack that you ordered is advertised as 3-5 working days for delivery. The delivery was made in 4 working days from placing your order. We are sorry that we couldn’t deliver sooner but this is why we advertise delivery times on the products. We did also contact you on the day of your order to confirm the earliest possible delivery date.

Posted 4 months ago

“Very poor service as didn’t deliver in the allotted time. As someone who would be looking to use you as a regular supplier. I am looking to take my business elsewhere.”

Helpful Report

Posted 4 months ago

Hi Kevin, we are sorry that your delivery did not arrive with you yesterday. We will investigate this with the depot once the office is open and confirm the reason why this did not arrive. It is a shame as it looks like your first order arrived without any problems. We are sorry for any inconvenience this has caused you.

Posted 4 months ago

“all delievered well as expected started using it already”

Helpful Report

Posted 4 months ago

Hi Tefade,Thank you so much for taking the time to give us a 5-star rating! We are thrilled to hear that your experience with Online Insulation Ltd has been exceptional. We are delighted that everything was delivered well and met your expectations.

Posted 4 months ago

“Great price and service .great option to request delivery date suitable”

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Posted 4 months ago

HI Dean,Thank you so much for your amazing 5-star rating of Online Insulation Ltd! We sincerely appreciate your feedback and are thrilled to know that you had a great experience with us.

Posted 4 months ago

“Excellent service and delivery”

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Posted 4 months ago

Thank you so much for awarding us with a fantastic 5-star rating! We truly appreciate your kind words and positive feedback about Online Insulation Ltd.

Posted 4 months ago

“Very good product at reasonable price and delivered promptly. Will do business with again.”

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Posted 4 months ago

Hi Phillip,Thank you so much for your 5-star rating and positive review of Online Insulation Ltd! We greatly appreciate your feedback and are thrilled to hear that you had a good experience with us.

Posted 4 months ago

“Great price for the render I needed with super quick delivery”

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Posted 4 months ago

HI Peter,Thank you so much for your excellent 5-star rating of Online Insulation Ltd! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us.

Posted 4 months ago

“great service and delivered on time, best value out of all the companies i contacted”

Helpful Report

Posted 4 months ago

HI Ian, Thank you so much for your fantastic 5-star rating and review of Online Insulation Ltd! We are absolutely thrilled to hear that you had such a positive experience with our company.

Posted 4 months ago

“Everything delivered on time and as expected. Delivery driver was particularly helpful, dropping off boards as conveniently as possible”

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Posted 4 months ago

Thanks for your order and review Daniel. They are both very much appreciated.

Posted 4 months ago

“Excellent value, prompt service. Many thanks”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to leave a 5-star rating for Online Insulation Ltd. We greatly appreciate your feedback and are delighted to hear that you found our service prompt and of excellent value.

Posted 4 months ago

“Good service”

Helpful Report

Posted 5 months ago

Hi Mark,Thank you so much for giving Online Insulation Ltd a 5-star rating! We truly appreciate your kind words and support.

Posted 4 months ago

“i bought a load of insulation for an extension and saved £700 over a builders merchant. All the items were delivered on time and the driver was very helpful. I cant find a better provider.”

Helpful Report

Posted 5 months ago

Hi John, thank you so much for your fantastic 5-star rating and review of Online Insulation Ltd! We sincerely appreciate your feedback and are thrilled to hear about your positive experience with our products and services. Once again, thank you for choosing Online Insulation Ltd. It was a pleasure serving you, and we look forward to assisting you with any future insulation needs.

Posted 5 months ago

“I have used this company for a few years. They provide a great, reliable service, good value and deliveries are always on time. Thank you very much.”

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Posted 5 months ago

Thank you so much for your fantastic 5-star rating of Online Insulation Ltd! We truly appreciate your kind words and continued support. We sincerely value your business and look forward to serving you for many more years to come.

Posted 5 months ago

“Fantastic price compared with other suppliers, quickly delivery and excellent customer service. I highly recommend for those who need insulation. Thanks for being such a responsable professional.”

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Posted 5 months ago

Thanks for your order and review Leandro. They are both very much appreciated.

Posted 5 months ago

Online Insulation Ltd is rated 4.7 based on 1,379 reviews