Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,429 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,429 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive pricing AND competitive delivery. They accommodated my special delivery request due to poor access and the delivery driver was very friendly and helpful. Will be my go to place for insulation related products going forward.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for the outstanding 5-star review! We're thrilled to hear that you found our pricing and delivery to be competitive. It's great to know that we could accommodate your special delivery request and that our driver made a positive impression. Your feedback means a lot to us, and we can't wait to serve you again for all your insulation needs! Thanks for choosing Online Insulation Ltd!

Posted 2 months ago

“Great products at an excellent price and delivered on time”

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Posted 2 months ago

Hi Philip, Thank you for the fantastic 5-star review! We're thrilled to hear that you found our products to be excellent and appreciate the timely delivery. Your feedback really means a lot to us and inspires our team to keep providing the best service possible. We appreciate your support and look forward to helping you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 2 months ago

“Arrived on time Driver very helpful with unloading”

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Posted 2 months ago

Hi Colin, Thank you for your fantastic 5-star review! We're glad to hear that our driver was helpful and that your delivery arrived on time. Your feedback means a lot to us, and we're committed to providing the best service possible. We appreciate your support and look forward to assisting you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 2 months ago

“Really great service. Good price, fast delivery time. When I noticed that there was a problem with one of the insulation boards that had been shipped, Online Insulation and their supplier resolved it within a couple of hours. Extremely impressed from this first experience of Online Insulation, many thanks!”

Helpful Report

Posted 2 months ago

Hi John, Thank you so much for your amazing 5-star review! We're really pleased to hear that you had a great experience with our service and that we were able to resolve the issue with the insulation board quickly. Your satisfaction is incredibly important to us, and your kind words truly inspire our team. We appreciate your support and look forward to assisting you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 2 months ago

“Delivered very quickly, no damage and driver very courteous and helpful”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're delighted to hear that your delivery experience was quick and that our driver made a positive impression with his courteous service. Customer satisfaction is our top priority, and your feedback truly motivates us! We appreciate your support and look forward to serving you again in the future. Thanks for choosing Online Insulation Ltd!

Posted 2 months ago

“All I can say that it is a fantastic service”

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Posted 3 months ago

Hi Mohammed, Thank you for your fantastic 5-star review! We're thrilled to hear that you had a great experience with our service. Your support motivates us to keep delivering the best for our customers. We truly appreciate it, and we look forward to serving you again soon! Thanks for choosing Online Insulation Ltd!

Posted 3 months ago

“quality product at decent price delivered expertly and promptly. repeat order”

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Posted 3 months ago

Hi Jerry, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our product to be of high quality and delivered expertly. It’s wonderful that you decided to place a repeat order with us! Your continued support means a lot, and we look forward to serving you again soon. Thanks for choosing Online Insulation Ltd!

Posted 3 months ago

“Always helpful online and over the phone. Materials always arrive on time or before.”

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Posted 3 months ago

Hi Jake, Thank you for your amazing 5-star review! We're delighted to hear that you've had positive experiences with us both online and over the phone. It's great to know that our materials are consistently arriving on time or even earlier than expected. Your satisfaction drives us to keep improving! Thank you for choosing Online Insulation Ltd, and we look forward to helping you again soon!

Posted 3 months ago

“No issues at all. The delivery arrived when they said it would. We weren't home due to an emergency but the delivery guys put it in the driveway, stacked very neatly. Very happy experience. Thank you.”

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Posted 3 months ago

Hi Adrian, Thank you for your fantastic 5-star review! We're so glad to hear that your delivery went smoothly and that our team took care of everything while you were away. It’s great to know you appreciated the neat stacking in your driveway. Your satisfaction is our priority! Thank you for choosing Online Insulation Ltd, and we hope to serve you again in the future!

Posted 3 months ago

“Thank you for your service,I will be using you again.”

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Posted 3 months ago

Hi Rodney, Thank you for your great 4-star review! We're really pleased to hear that you were satisfied with our service. We truly appreciate your trust in us and look forward to assisting you again. If there’s anything we can improve to make your next experience a 5-star one, please let us know. Thank you for choosing Online Insulation Ltd!

Posted 3 months ago

“Good price quick delivery excellent service 👍”

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Posted 3 months ago

Hi Stuart, Thank you for your awesome 5-star review! We're thrilled to hear that you found our prices good and that you experienced quick delivery along with excellent service. Your feedback means a lot to us! Thank you for choosing Online Insulation Ltd, and we can't wait to assist you again soon!

Posted 3 months ago

“Quick delivery with Moffat offload put just where I wanted it, well packed on a pallet, great service.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you had a quick delivery experience and that the Moffat offload was placed exactly where you wanted it. We're glad to know everything was well packed on the pallet and that our service met your expectations. Your feedback is greatly appreciated! Thank you for choosing Online Insulation Ltd, and we can’t wait to assist you again in the future!

Posted 3 months ago

“Very Good Service, Easy to Order, Delivery was quick and delivery driver equipped with his own Moffatt fork lift speedily dropped the insulation off where requested all via communication on a 'Ring' device. Nothing to much trouble for him.”

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Posted 4 months ago

Hi Alan, Thank you for your excellent 5-star review! We're so pleased to hear that you had a very good experience with our service and found the ordering and delivery process smooth. It's great to know our driver made your delivery quick and easy using the Moffatt fork lift. Your kind words about our communication mean a lot to us. Thank you for choosing Online Insulation Ltd, and we look forward to helping you again soon!

Posted 4 months ago

“Straightforward experience, good price and quick delivery with the driver ringing the day before to confirm access.”

Helpful Report

Posted 4 months ago

Hi Ian, Thank you for your fantastic 5-star review! We're delighted to hear that you had a straightforward experience with us and that our pricing and delivery met your expectations. Your feedback about the driver confirming access is greatly appreciated. Thanks for choosing Online Insulation Ltd, and we look forward to helping you again in the future!

Posted 4 months ago

“Excellent service , del within time estimated Good customer information and excellent priced”

Helpful Report

Posted 4 months ago

Hi James, Thank you for your fantastic 5-star review! We're thrilled to hear that you were pleased with our service and found our pricing to be excellent. Your positive feedback on our customer information means a lot to us. We appreciate your support and look forward to serving you again in the future!

Posted 4 months ago

“Order process easy, deivered to notification, product in good order.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your great review! We're so glad to hear that you found the order process easy and that your product arrived in good order. Your feedback is greatly appreciated, and we hope to assist you again in the future!

Posted 4 months ago

“Delivery went smoothly, very helpful and product does what it says on the tin”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that your delivery went smoothly and that you found our team helpful. We're committed to providing quality products, and it’s fantastic to know that we met your expectations. We appreciate your support and look forward to serving you again soon!

Posted 4 months ago

“Delivery in time and safe thanks”

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Posted 4 months ago

Hi Grzegorz, Thank you for your amazing 5-star review! We're delighted to hear that your delivery was timely and safe. Your feedback is important to us, and we truly appreciate your trust in our services. We look forward to serving you again soon!

Posted 4 months ago

“Very good price and delivery was on time. Recommending this suppliers”

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Posted 4 months ago

Hi Nerijus, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our prices competitive and that your delivery was right on time. Your recommendation means so much to us, and we look forward to serving you again in the future!

Posted 4 months ago

“Excellent, easy to order and was delivered very quickly. Updated on delivery before arriving Looks a good quality product. Will definitely use again and would highly recommend.”

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Posted 4 months ago

Hi Tony, Thank you for your fantastic 5-star review! It's great to know that you’re pleased with the quality of your products. Your recommendation means a lot to us, and we can’t wait to welcome you back for your future insulation needs!

Posted 4 months ago

Online Insulation Ltd is rated 4.7 based on 1,429 reviews