Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,431 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,431 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All I can say that it is a fantastic service”

Helpful Report

Posted 3 months ago

Hi Mohammed, Thank you for your fantastic 5-star review! We're thrilled to hear that you had a great experience with our service. Your support motivates us to keep delivering the best for our customers. We truly appreciate it, and we look forward to serving you again soon! Thanks for choosing Online Insulation Ltd!

Posted 3 months ago

“quality product at decent price delivered expertly and promptly. repeat order”

Helpful Report

Posted 3 months ago

Hi Jerry, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our product to be of high quality and delivered expertly. It’s wonderful that you decided to place a repeat order with us! Your continued support means a lot, and we look forward to serving you again soon. Thanks for choosing Online Insulation Ltd!

Posted 3 months ago

“Always helpful online and over the phone. Materials always arrive on time or before.”

Helpful Report

Posted 3 months ago

Hi Jake, Thank you for your amazing 5-star review! We're delighted to hear that you've had positive experiences with us both online and over the phone. It's great to know that our materials are consistently arriving on time or even earlier than expected. Your satisfaction drives us to keep improving! Thank you for choosing Online Insulation Ltd, and we look forward to helping you again soon!

Posted 3 months ago

“No issues at all. The delivery arrived when they said it would. We weren't home due to an emergency but the delivery guys put it in the driveway, stacked very neatly. Very happy experience. Thank you.”

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Posted 3 months ago

Hi Adrian, Thank you for your fantastic 5-star review! We're so glad to hear that your delivery went smoothly and that our team took care of everything while you were away. It’s great to know you appreciated the neat stacking in your driveway. Your satisfaction is our priority! Thank you for choosing Online Insulation Ltd, and we hope to serve you again in the future!

Posted 3 months ago

“Good price quick delivery excellent service 👍”

Helpful Report

Posted 3 months ago

Hi Stuart, Thank you for your awesome 5-star review! We're thrilled to hear that you found our prices good and that you experienced quick delivery along with excellent service. Your feedback means a lot to us! Thank you for choosing Online Insulation Ltd, and we can't wait to assist you again soon!

Posted 3 months ago

“Quick delivery with Moffat offload put just where I wanted it, well packed on a pallet, great service.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you had a quick delivery experience and that the Moffat offload was placed exactly where you wanted it. We're glad to know everything was well packed on the pallet and that our service met your expectations. Your feedback is greatly appreciated! Thank you for choosing Online Insulation Ltd, and we can’t wait to assist you again in the future!

Posted 4 months ago

“Very Good Service, Easy to Order, Delivery was quick and delivery driver equipped with his own Moffatt fork lift speedily dropped the insulation off where requested all via communication on a 'Ring' device. Nothing to much trouble for him.”

Helpful Report

Posted 4 months ago

Hi Alan, Thank you for your excellent 5-star review! We're so pleased to hear that you had a very good experience with our service and found the ordering and delivery process smooth. It's great to know our driver made your delivery quick and easy using the Moffatt fork lift. Your kind words about our communication mean a lot to us. Thank you for choosing Online Insulation Ltd, and we look forward to helping you again soon!

Posted 4 months ago

“Straightforward experience, good price and quick delivery with the driver ringing the day before to confirm access.”

Helpful Report

Posted 4 months ago

Hi Ian, Thank you for your fantastic 5-star review! We're delighted to hear that you had a straightforward experience with us and that our pricing and delivery met your expectations. Your feedback about the driver confirming access is greatly appreciated. Thanks for choosing Online Insulation Ltd, and we look forward to helping you again in the future!

Posted 4 months ago

“Excellent service , del within time estimated Good customer information and excellent priced”

Helpful Report

Posted 4 months ago

Hi James, Thank you for your fantastic 5-star review! We're thrilled to hear that you were pleased with our service and found our pricing to be excellent. Your positive feedback on our customer information means a lot to us. We appreciate your support and look forward to serving you again in the future!

Posted 4 months ago

“Delivery went smoothly, very helpful and product does what it says on the tin”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that your delivery went smoothly and that you found our team helpful. We're committed to providing quality products, and it’s fantastic to know that we met your expectations. We appreciate your support and look forward to serving you again soon!

Posted 4 months ago

“Delivery in time and safe thanks”

Helpful Report

Posted 4 months ago

Hi Grzegorz, Thank you for your amazing 5-star review! We're delighted to hear that your delivery was timely and safe. Your feedback is important to us, and we truly appreciate your trust in our services. We look forward to serving you again soon!

Posted 4 months ago

“Very good price and delivery was on time. Recommending this suppliers”

Helpful Report

Posted 4 months ago

Hi Nerijus, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our prices competitive and that your delivery was right on time. Your recommendation means so much to us, and we look forward to serving you again in the future!

Posted 4 months ago

“Excellent, easy to order and was delivered very quickly. Updated on delivery before arriving Looks a good quality product. Will definitely use again and would highly recommend.”

Helpful Report

Posted 4 months ago

Hi Tony, Thank you for your fantastic 5-star review! It's great to know that you’re pleased with the quality of your products. Your recommendation means a lot to us, and we can’t wait to welcome you back for your future insulation needs!

Posted 4 months ago

“Spot on. Fast delivery, good products and good price. Thanks”

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Posted 4 months ago

Hi Lewis, Thank you for your awesome 5-star review! We're thrilled to hear that you were pleased with the fast delivery, quality products, and competitive pricing. Your satisfaction means the world to us! We truly appreciate your support and look forward to assisting you again in the future!

Posted 4 months ago

“Quality of the insulation boards were good well packed and not damaged”

Helpful Report

Posted 4 months ago

Hi Terry, Thank you for your fabulous 5-star review! We're delighted to hear that the insulation boards met your quality expectations and arrived in perfect condition. Your satisfaction is incredibly important to us, and we appreciate your kind words. We can’t wait to assist you again in the future!

Posted 4 months ago

“I did a lot of searching looking for the lowest price and online insulation was cheapest. Also they answered the phone when I called to ask about delivery times. Delivery driver was great too, dropping insulation right at the door so it was easy for me to get the sheets inside before they got too wet.”

Helpful Report

Posted 5 months ago

Hi Ian, Thank you for your fantastic 5-star review! We're so glad to hear you found our prices competitive and that our team was responsive to your delivery inquiries. It's great to know that the delivery driver made it easy for you to get the insulation inside. Customer satisfaction is our top priority! We appreciate your support and look forward to serving you again soon!

Posted 5 months ago

“Quick delivery, great product and keen price”

Helpful Report

Posted 5 months ago

Hi Stuart, Thank you for your amazing 5-star review! We're thrilled to hear that you were satisfied with the quick delivery and quality of our product at a keen price. Your support means the world to us, and we look forward to helping you again soon!

Posted 5 months ago

“My order arrived before expected, now ahead of schedule Great”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that your order arrived ahead of schedule. Your positive feedback means a lot to us, and we can't wait to serve you again in the future!

Posted 5 months ago

“Excellent service and product”

Helpful Report

Posted 5 months ago

Hi Russell, Thank you for your fantastic 5-star review! We're so pleased to hear that you had an excellent experience with our service and product. Your satisfaction is incredibly important to us, and we hope to assist you again in the future!

Posted 5 months ago

“Great prices and fast delivery”

Helpful Report

Posted 5 months ago

Hi Lydia, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our prices great and that delivery was fast. Your satisfaction is our priority, and we look forward to serving you again soon!

Posted 5 months ago

Online Insulation Ltd is rated 4.7 based on 1,431 reviews