Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.74

4.7 Rating 1,354 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

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“Selected the required product from the website, put it in the basket, paid, delivered on date requested! simple as!”

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Posted 1 year ago

Thanks for your Review, it’s very much appreciated.

Posted 1 year ago

“Very professional, kept me updated and delivery was excellent.”

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Posted 1 year ago

Thanks for your Review, it’s very much appreciated.

Posted 1 year ago

“The prices were competitive, delivered on the day they arranged. You need anything else”

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Posted 1 year ago

Thanks for your Review, it’s very much appreciated.

Posted 1 year ago

“Excellent communication and delivery”

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Posted 1 year ago

“Great service, fast and efficient delivery, great price!”

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Posted 1 year ago

“What I ordered delivered on time by a excellent driver”

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Posted 1 year ago

“Still waiting for a response back as there was two sheets of insulation board missing from my order”

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Posted 1 year ago

Hi Luke, Thanks for your review. As mentioned in our email, as you reported the shortage 3 days after the delivery and also after our office has closed for the year, it has taken us just a little longer than 24 hours to come back to you. We will come back to you as soon as we can and we will resolve any issues that we can as soon as possible.

Posted 1 year ago

“From online order to delivery was straight forward with no issues.”

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Posted 1 year ago

“Delivered on time excellent delivery driver will definitely use them again !!!!”

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Posted 1 year ago

“They said it would be delivered on that day and it was . Simple”

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Posted 1 year ago

“Superb performance in delivery .on time no issues at all . Very helpful. Would definitely recommend them . And I will be using them agains . Thanks s prince”

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Posted 1 year ago

“Easy to use online service with great products and prizes, I’ve already recommended them to others”

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Posted 1 year ago

“Great user friendly website, great prices, great delivery speed and all arrived as described and on time. Great service all round and proud to know the UK still offers this level of service”

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Posted 1 year ago

“Excellent service quick response to order and delivery guy went above and beyond he was so helpful thankyou”

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Posted 1 year ago

“Excellent service, delivered on time.”

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Posted 1 year ago

“The boards were stacked incorrectly for the order. On delivery they slipped and damaged the edges of 50% of the boards.”

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Posted 1 year ago

Hi Neil, Thanks for your review. It's often best for you to let us know if thee is an issue as we are more than happy to replace any damages. Unfortunately, if you don't let us know, we can't put it right for you. Once you have received your goods, we give you a further 24 hours to sign and check your delivery and let us know about any issues.

Posted 1 year ago

“Great service, celotex ordered and celotex turned up on day requested (with no substitutions to different make)”

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Posted 1 year ago

“Excellent service delivery on time.”

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Posted 1 year ago

“Very Happy with service and Price”

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Posted 1 year ago

“Good service and competitive prices delivered on time”

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Posted 1 year ago

Online Insulation Ltd is rated 4.7 based on 1,354 reviews