Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.74

4.7 Rating 1,359 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,359 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for your service. Great price, great delivery and on time would use again and recommend to friends, thank you. Regards, Micael Farquharson”

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Posted 5 years ago

Thank you for your order and review Michael, I'm pleased you're happy with our service.

Posted 5 years ago

“Easy to use site product as advertised Quick delivery on day selected would defiantly use again”

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Posted 5 years ago

Thank you for your review and your order Stuart, I hope we can help again in the future.

Posted 5 years ago

“Great communication, quick delivery, excellent product”

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Posted 5 years ago

Thanks Stacy, I'm pleased you are happy with the service.

Posted 5 years ago

“Very helpful, great service, nothing too much trouble.”

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Posted 5 years ago

Thanks Tony, Please let us know if we can help in the future.

Posted 5 years ago

“very efficient”

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Posted 5 years ago

Hi Na, thank you for your order and spending the time to review us, I'm pleased that you are happy with our service.

Posted 5 years ago

“Very good service”

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Posted 5 years ago

Thank you John. I hope we can help again in the future.

Posted 5 years ago

“Great prices delivered quickly If you are put through to an answering machine they call you back within the hour every time Very good customer orientated company.”

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Posted 5 years ago

Hi Gary, thank you for your review. we're pleased that we were able to help.

Posted 5 years ago

“Decent price, and arrived on time. But when I came to use, I noticed there was quite a bit of damage on the foil faces of the Celotex. This is a vapour control layer, which work work if it is ripped. Think I'll try elsewhere next time.”

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Posted 5 years ago

Hi, sorry to hear that your materials arrived damaged. If you had let us know, we would have been more than happy to get these swapped for you straight away.

Posted 5 years ago

“Easy to use website for ordering, can chose delivery date,arrived on time and was what I ordered. Would use again.”

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Posted 5 years ago

Thank you for your review David, I hope we can help again in the future.

Posted 5 years ago

“Fast delivery, unbeatable price, why would you buy anywhere else 😎”

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Posted 5 years ago

Thank you for your order and review Andy. It's very much appreciated!

Posted 5 years ago

“Arrived on time and happy with the condition of materials. Will definitely order again.”

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Posted 5 years ago

Thank you for your review.

Posted 5 years ago

“Pleased with the product but it arrived 3 days early, not often early arrival is an issue but there was no crew on site to collect and it had to be done by the home owner.”

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Posted 5 years ago

Hi Mr Walker, Please accept our apologies for the mix up with your delivery date. When our hauliers need to change a delivery date for whatever reason they should either contact you or ourselves to check that this is suitable for your requirements. Again, we apologise if this did not happen. I hope that we can help you again in the future.

Posted 5 years ago

“Best price I found for Celotex PIR 8x4 foot insulation. Delivered quickly (3 days) Would have been 5 Stars if tracking information was supplied - all day delivery is a right pain”

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Posted 5 years ago

Thank you for your review Paul, unfortunately we are not able to offer timed deliveries due to the nature / size of the materials and the vehicles have many building site deliveries that can hold them up. However, if customers call either the afternoon before or the morning of delivery, we are always happy to get an estimated time of delivery. Thanks again and we hope we can help in the future.

Posted 5 years ago

“Very good to deal with great prices and good delivery service”

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Posted 5 years ago

Thank you for your review Steven, It's much appreciated.

Posted 5 years ago

“Good Service would use again”

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Posted 5 years ago

Thanks for taking the time for the review John. We hope to deal with you again in the future.

Posted 5 years ago

“Great price and delivery”

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Posted 5 years ago

Thank you for your review.

Posted 5 years ago

“Great quality and service.”

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Posted 5 years ago

Thank you for your review Colleen, please let us know if we can help again in the future.

Posted 5 years ago

“Excellent from start to finish could not fault them Would use again”

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Posted 5 years ago

Thank you Garry, We look forward to hearing from you again in the future.

Posted 5 years ago

“Delivery driver was excellent and items packaged well to prevent damage . Whole process from ordering to delivery was great .”

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Posted 5 years ago

Thank you for your review Warren. We hope we can help again in the future.

Posted 5 years ago

Online Insulation Ltd is rated 4.7 based on 1,359 reviews