Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.74

4.7 Rating 1,379 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,379 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boards were stacked incorrectly for the order. On delivery they slipped and damaged the edges of 50% of the boards.”

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Posted 2 years ago

Hi Neil, Thanks for your review. It's often best for you to let us know if thee is an issue as we are more than happy to replace any damages. Unfortunately, if you don't let us know, we can't put it right for you. Once you have received your goods, we give you a further 24 hours to sign and check your delivery and let us know about any issues.

Posted 2 years ago

“Great service, celotex ordered and celotex turned up on day requested (with no substitutions to different make)”

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Posted 2 years ago

“Excellent service delivery on time.”

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Posted 2 years ago

“Very Happy with service and Price”

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Posted 2 years ago

“Good service and competitive prices delivered on time”

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Posted 2 years ago

“Celotex PL4015’s ordered, arrived in good condition & delivered as promised. Would recommend.”

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Posted 2 years ago

“Quick delivery and a good price!”

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Posted 2 years ago

“Best price online, delivered on the day requested.”

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Posted 2 years ago

“We are very pleased with our purchase of Kingspan Therma from Online Insulation. Our order arrived on the date we had asked for and was all in good order with nothing missing. It was much cheaper than we could find anywhere else, which was a big bonus!”

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Posted 2 years ago

“Efficient prompt delivery Web site easy to navigate Even for dinosaurs like me”

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Posted 2 years ago

“Communication was great. No hidden fees. Easy to order. The products were delivered on time and as advertised. No fuss. Top job.”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“Order delivered on day requested. Helpful friendly driver. All in good order and order complete. Excellent service, will be happy to use them again.”

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Posted 2 years ago

“Great prices and helpful customer service”

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Posted 2 years ago

“Great service at a good price. Would definitely use again.”

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Posted 2 years ago

“Easy to order, great delivery, very happy”

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Posted 2 years ago

“Soo easy to order with fast delivery at a very competitive price imo,will recommend.Thank you👍”

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Posted 2 years ago

“Very god include delivery thanks”

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Posted 2 years ago

“Great price, quick delivery and replaced non stock item with thicker insulation at same price”

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Posted 2 years ago

“Ordering online was easy with good communication. Delivery was as promised on day selected and the driver went above and beyond to help with offload. The only criticism was twelve 2400 x 1200 x 12.5 boards were delivered instead of the twelve 1800 x 600 x 9.5 boards which I ordered, and I will now have to cut them down. Also, it would have been useful for a delivery time slot to be advised on the day. This prevents me giving 5 stars, but overall excellent service with unbeatable prices.”

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Posted 2 years ago

Online Insulation Ltd is rated 4.7 based on 1,379 reviews