Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.74

4.7 Rating 1,358 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,358 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

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“Very disappointed due to you cancelling my order due to your delivery lorry being to big..... yet 44t grain lorry's drive past my front door daily to pick up and haulage company just up the road. I did email with the option of an alternative address with no response.”

Helpful Report

Posted 3 years ago

Hi Robert, I'm afraid our hauliers have the last decision on whether they think it is safe to deliver to you. We cannot force them to deliver to addresses that they are not happy to deliver to. We didn't receive any other emails from you so I am sorry you didn't get a further response from you.

Posted 3 years ago

“Excellent service and quick delivery”

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Posted 3 years ago

“Great fast delivery at a brilliant price. Only downside is I wanted to add extra insulation boards to my order which was split into 3 delivery’s. Instead of adding the 6 extra boards I had to cancel the insulation that hadn’t been delivered and re order with the extra boards. Worked in my favour as I got the delivery quicker and upgraded free of charge to better products.”

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Posted 3 years ago

“Fantastic service and price. Easy to deal with will be using again and highly recommend”

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Posted 3 years ago

“Excellent service from sales department and delivery driver.”

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Posted 3 years ago

“Great price, easy to deal with and delivered without fuss.”

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Posted 3 years ago

“Delivered when they said they would , friendly helpful driver, exactly what I ordered”

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Posted 3 years ago

“Great service from ordering to delivery. Well done guys!!”

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Posted 3 years ago

“Professional and polite staff. Happy with the service”

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Posted 3 years ago

“Great prices and v good delivery service”

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Posted 3 years ago

“Best price for Celotex I could find at the time. All sheets arrived undamaged. Took a while for delivery but I wasn't in any hurry. What is there not to like?”

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Posted 3 years ago

“Quick delivery. Goods as requested.”

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Posted 3 years ago

“First class service easy ordering seamless update right through to delivery. Delivery driver pleasant and helpful.”

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Posted 3 years ago

“Items turned up on time with a friendly driver .”

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Posted 3 years ago

“Good price and service. Reliable delivery. Thank you.”

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Posted 3 years ago

“Driver was on time and very good he dropped the insulation where I wanted and did it in no time”

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Posted 3 years ago

“Easy to order and delivered within 2 days. Much cheaper than the local merchants”

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Posted 3 years ago

“Great service and prices”

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Posted 3 years ago

“Great service. Ordered on Monday delivered on Friday. Perfect. Thanks”

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Posted 3 years ago

“Delivery was very quick, driver very helpful. Cheapest company”

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Posted 3 years ago

Online Insulation Ltd is rated 4.7 based on 1,358 reviews