Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,431 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,431 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful over the phone, gave me a good price. Ordered online, confirmation email on delivery date. Day before delivery notified that I would be supplied with a different brand from what I purchased - just to check that was OK. Delivery turned up as expected. Excellent service!”

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Posted 5 years ago

Thank you for your order and review Adam. We appreciate your feedback and hope to hear from you again soon.

Posted 5 years ago

“Very quick delivery”

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Posted 5 years ago

Thank you for your order and review James. We pride ourselves on our speedy deliveries.

Posted 5 years ago

“Good compani”

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Posted 5 years ago

Thank you for your order and review Michael.

Posted 5 years ago

“Sig delivered goods before I could check it and ended up being short some materials now I don’t have a leg to stand on”

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Posted 5 years ago

Hi Jorden, thank your 2 star review! You placed your order for delivery on 03.02.20 then you changed your delivery date to 07.02.20 that we did without any problem. You received the goods on the 07.02.20 and whilst the goods were marked as all delivered and complete, you didn't notify us of any shortage until 10.02.20 at 12.55pm Whilst as you say, you "wouldn't have a leg to stand on" if this had been some of our competitors, we replied to your email at 1.00pm promising to look in to this for you. By 4.00pm we had arranged for the 6 "missing" lengths of metal out to you on a next day delivery. We can only wonder what we would need to do you you to get 5 stars!

Posted 5 years ago

“Very easy to order and arrived promptly”

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Posted 5 years ago

Thank you for your order and review Alec. We appreciate your feedback and hope to hear from you again soon.

Posted 5 years ago

“Delivered 10 out of 11 sheets but solution found very quickly”

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Posted 5 years ago

Thanks for your honest review Ernest. I hope we can help again in the future.

Posted 5 years ago

“Very helpful staff.the delivery man helped us get our order into our garden. Very pleased.”

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Posted 5 years ago

Thank you for your order and review Paul. We appreciate your feedback and hope to hear from you again soon.

Posted 5 years ago

“First time using online insulation and I was very impressed with price and service, definitely be using again”

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Posted 5 years ago

Thank you for your order and review Emma. We appreciate your feedback and hope to hear from you again soon.

Posted 5 years ago

“first class”

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Posted 5 years ago

Thank you for your order and review Rupert. We appreciate your feedback and hope to hear from you again soon.

Posted 5 years ago

“Very good price and prompt delivery”

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Posted 5 years ago

Thank you for your order and review Neil. We appreciate your feedback and hope to hear from you again soon.

Posted 5 years ago

“cheap, fast and on time”

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Posted 5 years ago

Thank you for your order and review Grzegorz. We appreciate your feedback and hope to hear from you again soon.

Posted 5 years ago

“Great prices and extremely fast delivery. Highly recommended company.”

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Posted 5 years ago

Thank you for your order and review Tomasz. We appreciate your feedback and hope to hear from you again soon.

Posted 5 years ago

“Excellent service again, competitive price and most importantly delivered on time. Thanks.”

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Posted 5 years ago

Thank you for your order and review Steve. We appreciate your feedback and hope to hear from you again soon.

Posted 5 years ago

“Lovely delivery man, rang when was half an hour away, great product, most competitive price (and I did a lot of research!) my husband just wish it had come with someone to fit it for him 😆 would definitely recommend both product and company”

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Posted 5 years ago

Thank you for your order and review Emma. We appreciate your feedback and hope to hear from you again soon.

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thank you for your order and review Victor. We pride ourselves on providing the best possible service for our customers.

Posted 5 years ago

“Very good service”

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Posted 5 years ago

Thank you for your order and review Lawrence. We pride ourselves on providing the best possible service for our customers.

Posted 5 years ago

“Good price, fast delivery.”

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Posted 5 years ago

Thank you for your order and review Tomasz. We pride ourselves on providing the best possible service for our customers.

Posted 5 years ago

“Top Service, Top Delivery & Top Product”

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Posted 5 years ago

Thank you for your order and review Justin. We pride ourselves on providing the best possible service for our customers.

Posted 5 years ago

“Very fast ,smooth and good service .”

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Posted 5 years ago

Thank you for your order and review Alan. We pride ourselves on providing the best possible service for our customers.

Posted 5 years ago

“Delivery was on my chosen day which was good but no phone call before to let me know.”

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Posted 5 years ago

Thank you for your order and review William. We pride ourselves on providing the best possible service for our customers.

Posted 5 years ago

Online Insulation Ltd is rated 4.7 based on 1,431 reviews