Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.74

4.7 Rating 1,354 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service. very good price. delivered on time.”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“Supplied the exact product we needed at a very competitive price and delivered as stated. Excellent service and would certainly recommend, indeed have done so already!”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it, and thanks for passing on our details

Posted 2 years ago

“Excellent! Cheapest place I found for our insulation. Selected a delivery day, received an email to say that it had been booked in for the day of choice and it arrived as promised.”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“Great to deal with. Good service. Helpful, friendly delivery driver. The only criticism is the payment page on the website didn't work on the two occasions I placed orders. But, in general, other than this technical glitch, I can't fault the company”

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Posted 2 years ago

Thanks for your review Carl, we are sorry you had some issues with the checkout but pleased it was all sorted in the end for you. Thanks again for your review. We really appreciate it.

Posted 2 years ago

“very good excellant always on time great company”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“I found them very helpful when I rang with questions, & they actually managed to get the delivery to me a couple of days early, which was good”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it and we are pleased we could help you.

Posted 2 years ago

“Delivery on-time and order exactly as expected. In fact the delivery driver gets a big shout out for being so helpful.”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“First class! Delivery on time good communication will recommend to all my coworkers”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“Great service.”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“Easy transaction and delivery. Everything as advertised; 2 emails to confirm order and delivery date. The driver called just before delivery and dropped off onto our drive. Can't fault them”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“Les knight . very good service will use again.”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“Very good service ,excellent thank you ++++++++++++++++++++”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“Cheap and good delivery will definitely be using again thanks”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“Always got stock, delivered on time every time.”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“Online Insulation Ltd website was a breeze to use with competitive prices and a choose your delivery date option. Materials arrived on time and in great condition. The delivery drivers were polite and courteous. I cannot find any fault at all. I could not source my order cheaper locally or get it delivered in that timeframe. 10/10”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“Order cancelled by the company after they received a complaint from me. (Delivery no show and no comms) Petty and poor customer service.”

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Posted 2 years ago

Hello Jacklyn, We spent 3 hours after our closing time trying to resolve a delivery issue for you via email with you. We really couldn't have done any more. On very rare occasions, we do have vehicles break down and again we are sorry that we could not give you advance warning of an un planned break down.

Posted 2 years ago

“Great price and great service”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“Good prices and fair delivery cost, items arrived in good condition and on time”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“Great service good price”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

“Excellent range of products, great prices and speedy delivery”

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Posted 2 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 2 years ago

Online Insulation Ltd is rated 4.7 based on 1,354 reviews