Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.74

4.7 Rating 1,379 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,379 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value, was the cheapest as shopped around like for like. Delivered on time, delivery driver called before coming. Would use again, Thank you”

Helpful Report

Posted 1 year ago

Thank you so much Kalim for your amazing 5 star rating of Online Insulation Ltd! We're so happy to hear that you found great value in our products and services, and that you would choose us again in the future. We really appreciate you taking the time to shop around and find the best fit for your insulation needs. We're also delighted that our delivery driver was able to make contact before arriving. We couldn't be happier that you'd be a returning customer -- thank you again for your support!

Posted 1 year ago

“Desperately needed delivery of insulation today,driver arrived early morning with the delivery,only managed to catch him as he was leaving to say thank you,reliable,polite service...peace of mind.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Online Insulation Ltd, Liam! We are so pleased to hear that your delivery was timely and that you had peace of mind with our reliable and polite service. We are also delighted that you chose us as your supplier again! Thank you for your loyalty!

Posted 1 year ago

“Quick delivery and good customer service as well as a competitive pricing”

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Posted 1 year ago

Thank you so much Stephen for your 5 star rating of Online Insulation Ltd. We are so glad to hear you have had a good experience with our quick delivery and good customer service as well as a competitive pricing. We value your business.

Posted 1 year ago

“Delivered quickly and efficiently at a good price. 1 board badly damaged by a forklift I suspect given the nature of the damage making 50% of the board unusable. Shame because my previous order was great.”

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Posted 1 year ago

Thank you so much for your positive feedback on Online Insulation Ltd! We pride ourselves on providing excellent customer service, and we are so glad to hear that it's been a pleasant experience working with us. We are always striving to go the extra mile to make sure all of our clients feel taken care of. If you ever have any questions or concerns, please don't hesitate to contact us. We want to ensure all our customers are entirely satisfied. If you could let us know the order that this relates to, we will happily look in to this for you but we have not had any complaints about damages and with your review being anonymous, we have no way of contacting you.

Posted 1 year ago

“The driver was very helpful and pleasant. Delivery was on time. Goods were in good condition and well wrapped up.”

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Posted 1 year ago

Thank you so much, Diane, for your wonderful 5-star rating of Online Insulation Ltd! We are so blessed to have customers like you who come back again and again. We truly appreciate your kind words regarding the driver’s helpfulness and pleasantness, the timely delivery and the well-wrapped goods. We thank you for your continued trust and support.

Posted 1 year ago

“Fast delivery, product as described, good prices”

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Posted 1 year ago

Thanks Octavian-Alexandru for your 5 star rating of Online Insulation Ltd! We're delighted to hear you're happy with the fast delivery, product as described, and our good prices. Thank you for your review - we really appreciate it!

Posted 1 year ago

“Good service from start to finish , from ordering on line to delivery, no issues encountered. Material delivered promptly even with the bad weather. Keep up the excellent service.”

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Posted 1 year ago

Thank you so much for your five-star rating of Online Insulation Ltd, Yusuf! We're so glad to hear you've enjoyed our quality service from start to finish and experienced no issues with your order, even with the bad weather. It's wonderful that you've chosen to be a returning customer, and we hope to continue providing you with great service in the future.

Posted 1 year ago

“Easy ordering service with quick helpful responses to my email queries. Delivery was quick and easy, thank you.”

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Posted 1 year ago

Thank you so much, Melanie, for taking the time to write a great 5-star review of Online Insulation Ltd. We're delighted that you found our ordering service to be easy and that our team responded quickly and helpfully to your email queries. We're also very pleased that you were impressed by the fast delivery - thank you! We're also thrilled to hear you are a repeating customer - we look forward to your custom for many years to come!

Posted 1 year ago

“On time, reasonable price easy off load”

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Posted 1 year ago

Thank you Paul for your kind 5 star rating of Online Insulation Ltd. We are delighted that our services with On time, reasonable price and easy off load were to your satisfaction and that you kept coming back to us. We are grateful for your loyalty.

Posted 1 year ago

“Have been using online insulation for a number of jobs now! 5 stars all the way! Won’t go anywhere else now for my materials, would recommend to everyone out there! Roy”

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Posted 1 year ago

Thank you Roy for your 5 star rating of Online Insulation Ltd! We really appreciate your loyalty and the fact that you have been using our services for a number of jobs now. We are glad you recommend us to everyone and that you won't go anywhere else for your materials. We appreciate you!

Posted 1 year ago

“Excellent value and service. We will use again when the opportunity arises”

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Posted 1 year ago

Thank you so much for your 5 star rating for Online Insulation Ltd! We are so glad to hear you had such a great experience with our excellent value and service. We would love to assist you again when the opportunity arises.

Posted 1 year ago

“Arrived on the day i requested, and without any damage. It had polystyrene struts rather than a pallet, so less waste to get rid of than I'd expected. Would use again.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Online Insulation Ltd! We are so glad that you had a positive experience, arriving on the day you requested with no damage. We appreciate your feedback regarding the polystyrene struts and being able to reduce the amount of waste. We look forward to your next order!

Posted 1 year ago

“Really competitive prices and delivered on time and without fuss , will certainly use again”

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Posted 1 year ago

Thank you so much for the 5 star rating, David! We're delighted to hear that you found our prices to be competitive and that you received your order on time and without any issues. We really appreciate your loyalty and look forward to your continued business with us in the future.

Posted 1 year ago

“Great service, fast delivery, good price, driver was soooo helpful, can't fault a single thing. Just wish everything could be this easy, Thank you”

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Posted 1 year ago

Thank you so much John for your 5 star rating! We are delighted to hear that you were satisfied with our service, fast delivery, great price, and amazing driver. We truly appreciate your loyalty and returning business. We hope that everything continues to be just as easy and swift for you!

Posted 1 year ago

“Good price and sharp delivery”

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Posted 1 year ago

Thank you so much Jonas for your 5 star rating of Online Insulation Ltd. We really appreciate you taking the time to leave your feedback. We're glad to hear that you find our prices affordable and that you appreciate our fast delivery. It's also great that we've been able to earn your loyalty; it means the world to us!

Posted 1 year ago

“Great quick service”

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Posted 1 year ago

Thank you so much, Nigel, for your 5-star rating of Online Insulation Ltd and for recognizing our great quick service. We’re glad to have you as a repeating customer and we look forward to continuing to serve you!

Posted 1 year ago

“Very good”

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Posted 1 year ago

Thank you for your 5 star rating of Online Insulation Ltd. We are very pleased that you found our service to be very good. Your satisfaction is our top priority and we appreciate your feedback. Thank you!

Posted 1 year ago

“Ordered from Online Insulation because their prices were competitive, they are local to me, they had stock and offered free delivery - what’s not to like!!! Communication was good and there was even a telephone number so you could talk to a REAL person. I will need more insulation soon and will use Online Insulation again for sure.”

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Posted 1 year ago

Thank you so much for the great rating, Jeannette! We appreciate the kind words regarding our prices, local availability, stock and delivery options. It means a lot that you felt comfortable to communicate with us, and we look forward to hearing from you again when you need more insulation.

Posted 1 year ago

“Easy to order and great delivery service, would use again”

Helpful Report

Posted 1 year ago

Thank you Steven for the 5 star rating of Online Insulation Ltd! We are thrilled to know that you found it easy to order and had a great delivery service. We greatly appreciate your positive feedback and hope to continue to serve you in the future!

Posted 1 year ago

“Quick delivery & competitive price. Would buy from again. Would be handy if we had a call from delivery driver with an estimated time.”

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Posted 1 year ago

Thank you so much for your 4-star rating and your kind words. We greatly appreciate your support. We are particularly grateful that you chose to buy from us again, especially with a good experience. We will pass on your feedback about call from delivery driver with estimated time for future improvements. We are glad that you have enjoyed our quick delivery and competitive prices. Thank you!

Posted 1 year ago

Online Insulation Ltd is rated 4.7 based on 1,379 reviews